Pub 4 2023 Issue 1

OFFICIAL PUBLICATION OF CENTRAL FLORIDA AUTO DEALERS ASSOCIATION Pub Yr 4 | Spring ©2023 Central Florida Auto Dealers Association, Inc. (CFADA) | The newsLINK Group, LLC. All rights reserved. Accelerate is published four times each year by The newsLINK Group, LLC for CFADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of CFADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Accelerate is a collective work, and as such, some articles are submitted by authors who are independent of CFADA. While Accelerate encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at: 855.747.4003. FOLLOW US ON: 100 Weldon Boulevard Sanford, FL 32773 Phone: 407.708.2780 cfada.org The magazine is produced in partnership with 4049 South Highland Drive Holladay, Utah 84124 855.747.4003 | 801.676.9722 thenewslinkgroup.org 4 President’s Message: A World of Possibilities 5 Our Leadership: 2023 Board of Directors 7 Dealer Spotlight: Lenore J. Spencer 10 Dealer Spotlight: Raul J. Gomila 14 The Secret to Controlling Dealership Expenses 16 EVs and the Service Department 18 The Right Time for a Risk Management Reset 20 Positioning for the Future of EV Market Growth 23 Over-Sharing in the Workplace? Why Your Company May Need a TikTok and BeReal Policy 26 Driving Florida’s Economy 28 Dealer Members 31 CFADA Mission and Vision 20 ACCELERATE 3

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