best distribution system, and we can surpass Tesla. I see that happening in the future. What do you think will be some of the impacts of EVs on dealerships? There has been worry about dealership service departments and EVs. What are your thoughts? I see changes coming, and we’re going to have to evolve with those changes. There will be a strong demand for maintenance that keeps a battery healthy. Dealers need to be experts in EV servicing needs. Automobiles have a lot of electronic components to them; they are not the simple car of yesteryear. They are very complex. There will always be a place for the service department. We are preparing for the challenges ahead, and we will be ready to evolve into the service department of the future. Another question that is on everyone’s mind is the EV battery and range anxiety. We have invested in and ordered all the equipment to address this problem. We will have fast chargers and Level 2 chargers available for customers. We welcome all EV makes and models to come to the dealership. We hope they will see a Ford they love, and we can convert them to the Ford brand. I think that the Ford BlueOval Network™ is going to be a great asset for the EV community. As soon as all the dealers get connected to the network, it will alleviate big concerns for consumers. Any last thoughts? I think one of the people that I look up to and would like to have met is Queen Elizabeth. Her wisdom was simply amazing. One of my favorite quotes from her is, "I know of no single formula for success, but over the years, I have observed that some attributes of leadership are universal and are often about finding ways of encouraging people to combine their efforts, their talents, their insights, their enthusiasm and their inspiration to work together.” I think her advice is important for work and your personal relationships. To evolve and be a better person, a kind, caring and loving person, is what life is about. If I could share anything, it would be to be human, to love, be kind, have good character, and know it’s OK to fail. Out of failure, you learn success. And sometimes, people don’t learn how to fail. If we could learn how to fail and grow from that, we could even be more successful in all areas of our life. ACCELERATE 9
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