Pub. 4 2023 Issue 3

President’s Message - Seasonal Changes	4
Our Leadership: 2024 Board of Directors	6
Celebrating the Central Florida International Auto Show	8
When Saying Less Gets You More	12
Protect Your Dealership From Fraud and Cyber Threats: Learn About the Latest Fraud and Cyberthreats	14
Control What You Can	18
How to Build a Consumer-Friendly Service Experience That Is Efficient	20
5 Factors to Consider in This Hot Seller’s Market	22

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