Pub 7 2022 Issue 3

TOC	II
2022 CTAA Board of Directors	2
President's Message	3
Applying Improv Techniques to Life in the Rental Industry	6
Changing Dynamics in Multi-family Housing	8
2022 CTAA Annual Trade Show & Educational Conference Recap	10
Having Fun With Hypnotism	12
Water Cooler	13
Encore Fire Protection Donates to the American Red Cross	14
Why Being Kind at Work Matters	15
A Conversation with Linda Cohen, The Kindness Catalyst	17

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