7 ISSUE 1, 2022 Markens. “We’re excited to marry our core values with our proven association management skills to benefit CTAA. Or, to put that in a different way, we are excited to welcome CTAA to the TMG family!” It is also worth noting that TMG is one of only about 80 companies worldwide to be accredited under the Association Management Company Institute’s (AMCI) standard for management best practices. Although association management companies are not required to be AMCI compliant, accreditation demonstrates a commitment to procedural excellence. Accreditation requires that TMG develop and document standardized procedures, such as using written contracts, conducting evaluations to measure client satisfaction, setting financial controls, conducting employee evaluations, and establishing record-keeping protocols. A third-party auditor ensures that these procedures are in line with the AMCI standard and that TMG is effectively carrying them out on a day-to-day basis. Finally, TMG is a certified Great Place to Work®, aligning with their philosophy that happy employees lead to happy clients. Meet the Team Say hello to a few of the faces you will most often see working with CTAA. Many of you have already met Sioux Wilusz, who serves as our association’s Executive Director. While you may have more contact with Sioux, a whole team of professionals is backing her up and rounding out TMG’s service offering. To see a full staff roster and learn more about our new friends at TMG, visit markens.com. Ben Markens President & CEO Brian Westerlind VP Communications Sioux Wilusz Account Manager & CTAA Executive Director Emily Leonczyk VP Marketing & Strategy Kate Smith VP Operations & Events Danielle Eaton Communications Specialist David Furioni Project Coordinator Amy Sfakios Financial Manager
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