Pub. 2 2020-2021 Issue 3

4 Thank You for Driving Us! Join Us for Member Appreciation Week October 19-23 Brought to you in collaboration with ©2020 California New Car Dealers Association (CNCDA) | The newsLINK Group, LLC. All rights reserved. The California New Car Dealer Quarterly is published four times each year by The newsLINK Group, LLC for the CNCDA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and dealer education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your specific circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the CNCDA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The California New Car Dealer Quarterly is a collective work, and as such, some articles are submitted by authors who are independent of the CNCDA. While the California New Car Dealer Quarterly encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 24 CONTENTS 12 18 6 President's Message 8 Upcoming Events 10 2020 Officers and Directors 12 Legislative Recap 18 Member Appreciation Week 19 The Problem With OEM Incentives 22 Create an Enduring Risk Management Culture 23 CNCDA COVID-19 Resources 24 Early Auto Retailing in Los Angeles, Part Two 27 CNCDA Is Here For You 28 CNCDA Launches Updates to Online Compliance Resource 30 California Auto Outlook 37 Thank You Sponsors ISSUE 3, 2020