Pub. 1 2023 Issue 2

©2023 The Chicago Automobile Trade Association | The newsLINK Group, LLC. All rights reserved. CATA Up To Speed is published four times each year by The newsLINK Group, LLC for the Chicago Automobile Trade Association and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Chicago Automobile Trade Association, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. CATA Up To Speed is a collective work, and as such, some articles are submitted by authors who are independent of the Chicago Automobile Trade Association. While CATA Up To Speed encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 5 State of the CATA By Chris Konecki, Executive Vice President 8 Latest “Chicago Drives Electric” EV Test Drive and Educational Event Successfully Concludes 10 Succeeding in the Midwest’s Hot Buy-Sell Market 12 10th Annual Barbecue for the Troops Recognizes Decade-Long Supporters 14 CATA Donates $1,500 to the Chicago Community Works and Sports Alternative on Behalf of Pugi Auto Group 15 CATA and Brilliance Subaru Team Up to Donate $3,000 to Anderson Humane Society 16 2024 What Drives Her Best Retailer Award Nominations Are Now Open 18 How to Build a Consumer-Friendly Service Experience That Is Efficient By Sharon Kitzman, Dominion DMS 20 The Push To Stop the Misguided FTC Vehicle Shopping Rule 22 Save the Date 2024 Chicago Auto Show CONTENTS 8 16 CATA UP TO SPEED 3

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