©2022 The Colorado Bankers Association is proud to present Colorado Banker as a benefit of membership in the association. No member dues were used in the publishing of this news magazine. All publishing costs were borne by advertising sales. Purchase of any products or services from paid advertisements within this magazine are the sole responsibility of the consumer. The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of Colorado Banker or its publisher, The newsLINK Group, LLC. Any legal advice should be regarded as general information. It is strongly recommended that one contact an attorney for counsel regarding specific circumstances. Likewise, the appearance of advertisers does not constitute an endorsement of the products or services featured by The newsLINK Group, LLC. Jenifer Waller President & CEO Alison Morgan Director of State Government Relations Brandon Knudtson Director of Membership Lindsay Muniz Director of Education Rita Fish Communications & Office Manager Margie Mellenbruch Bookkeeper* Craig A. Umbaugh Counsel* Jim Cole Lobbyist* Melanie Layton Lobbyist* Garin Vorthmann Lobbyist* Andrew Wood Lobbyist* * Outsourced 140 East 19th Avenue, Suite 400 Denver, Colorado 80203 Office: 303.825.1575 Websites: coloradobankers.org smallbizlending.org financialinfo.org colorado-banker.thenewslinkgroup.org Contents Over a Century BUILDING BETTER BANKS— Helping Coloradans Realize Dreams 6 4 2 A Word from CBA Chairman Colorado Legislative Session 4 Cybersecurity in Times of Tension 6 Banking Needs Apprenticeships 8 Meeting Consumer Expectations in the “Digital Banking Era” 10 How to Attract and Retain Top Talent 12 Washington Update Cryptocurrencies: Unlocking Banking’s “New Frontier” 14 What’s the Real Motivation Behind Sweeping Changes to Overdraft Services? Avoid confusion and criticism with full disclosure and reasonable fees 16 Don’t Predict, Prepare Scenarios to Consider for Fed Rate Hikes 18 CECL: Where we’ve been and where we’re going 20 Five Pressing Issues for Bankers in 2022 22 What Banks and Financial Institutions Should Know about Installment Payments 24 ESG Initiatives in Banking: How They Impact Consumer Loyalty 10 Colorado Bankers Association The March • April 2022 1
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