“Over my 16-year tenure with Bankers’ Bank of the West, every minute of our work has been dedicated to bringing solid expertise, services, and products to ensure community banks sustain a competitive edge. We’ve certainly grown strong as partners, looking out for each other—and we look forward to continuing that tradition.” Bankers’ Bank of the West LOAN PARTICIPATIONS|MERCHANT SERVICES|ATM DEBIT|WIRES bbwest.com | 800-873-4722 www.bbwest.com President and CEO Bill Mitchell We Champion Community Banking Member FDIC four five six seven 4. Open Platforms for Integration: Do your recyclers run closed proprietary software that prevents software collaboration with older branch technology? New technology allows you to integrate your recyclers to AI platforms, branch surveillance systems for dispute tracking, remote resolution software that the servicer of your choice can use and so much more. Don’t compromise your consumer experience by deploying a recycler that doesn’t offer an open platform to integrate with your other existing technology. 5. Price Has Come Down: Recyclers should not be the same price as an ATM. If you haven’t shopped for upgraded technology lately, you may be overpaying for subpar technology. Couple that with reducing the number of machines you need to operate your branch, and you have a recipe for some significant savings. 6. Cash Handling Ecosystem: This is not just a teller cash recycling conversation. This should be part of a greater conversation about handling your cash distribution and the channels available to you. There are several pieces to this puzzle, so making sure they fit within your technology infrastructure is important. 7. Secure/Certified Service Provider with Remote Security Patching Capabilities: In the era of increased cyberattacks, you can’t afford to overlook this point. All this new technology is only as good as the service provider keeping it secure and stable. Make sure your service provider is SOC 2 Type II certified, does not source the maintenance out to a non-secure provider, and can provide critical remote security patches, cyber threat monitoring and maximize remote fixes. Teller cash recyclers have been around for a while now. It might be time to take another look at the technology and your deployment strategy so you can get more out of the technology you already have before adding new technology. Open platforms give you a head start. Cook Solutions Group can help you start the discussion around a vendoragnostic approach that truly fits your growing needs. TCR fleet audits and assessments are available upon request from Cook Solutions Group. To ensure your fleet is not end of life, obsolete or a security risk, visit www.cooksolutionsgroup.com. 7 Colorado Banker
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