How did you get started in the banking industry? I began my career in banking by entering the management training program at a privately owned Colorado bank two weeks after graduating from the University of Colorado in Boulder. I interviewed for the position during the fall semester of my senior year and accepted the job before I started my final spring semester. This took a lot of pressure off me as I approached graduation. It was the only bank job I applied for; my bank account was opened there when I was a child, so it was the only bank I considered. What makes your bank unique? AMG National Trust Bank is a unique, locally-owned community financial institution. We offer a diversified suite of financial solutions, including wealth management and financial counseling, trust administration, tax preparation, retirement plan services, alternative investments, philanthropic solutions and, of course, private and commercial banking. Our clients love this model because they can walk into our building and have access to all of their advisors under one roof. As a banker, I love the fact that I can retrieve a financial package for a credit request within minutes without the client having to reach out to several 3rd party providers. This allows us to move quickly on behalf of our clients. What is the most important thing you’ve learned from a career in banking? If there’s one thing I’ve learned, it’s that change is truly the only constant. I began my career in banking right after 9/11. A few years later came the Great Recession. Just when we thought the world was starting to get back on track, COVID-19 stopped us all again. The banking industry came to the rescue with PPP loans, but a few years later, bank failures were back in the headlines. Today, we’re facing the continued headwinds of an exponentially rising interest rate environment. However, history has proven that things will get better, and I’m optimistic that the lessons learned in the past will help us with today’s challenges. What do you listen to on your morning commute? SiriusXM radio channel 34 (Lithium). As an adolescent of the 90s, I was naturally a fan of grunge/alternative rock. I started playing the drums when I was 16 years old and still play to this day. Bret Duvall Denver Market President AMG National Trust Bank CBA Centerpoint What is the most rewarding aspect of your job? Face-to-face customer interactions have been highly rewarding to me. Helping people realize their financial goals and dreams continues to be a meaningful part of my job. I enjoy the challenge of thinking of creative and constructive ways to help people; it truly brings me joy. Working with my peers and coworkers has been professionally and personally satisfying as well. I’ve built some wonderful friendships, and I enjoy sharing things I’ve learned with others who are just starting out or who are striving to be even better bankers and financial advisors themselves. What is the most important thing you have learned from a career in banking? The most important thing I’ve learned in my 32-year banking career is that the banking field is always evolving. New challenges and obstacles are a constant. Industry regulations continue to evolve, and banking delivery methods continue to adapt to consumers’ and business owners’ ever-changing needs. I’ve needed to continually push myself to gain new knowledge to continue providing customers with an excellent banking experience. As bankers, as long as we never “settle” in our field, we’ll always be relevant to our communities. What is one of your favorite most recently read books? Crucial Conversations by Kerry Patterson. I wish I’d read it when my children were younger because it has some excellent insights into improving conversations with children, spouses, neighbors, co-workers, customers and pretty much everybody with whom you might interact. The most meaningful section, for me, deals with how to master the stories in your head when you’re feeling emotional about a subject. Who is one of the most influential figures in your life? I have been very blessed to have numerous people in my life who have helped smooth out my many rough edges. But the person who continues to be most impactful to me is my spouse of over 30 years. She continues to inspire and motivate me to be the best version of myself. I would not be the person I am today without the loving, compassionate and caring example of my wife. I will forever be grateful for the support and love she has shown me through thick and thin. Kent Palmer Executive Vice PresidentCommercial Banking Adams Bank & Trust Colorado Banker 14
RkJQdWJsaXNoZXIy MTg3NDExNQ==