H What is a Hook and Chain ATM Attack? By Cook Solutions Group Hook and chain ATM/ITM attacks and resulting losses have skyrocketed in the Western U.S. over the last year. A hook and chain ATM attack is a type of criminal activity targeted at automated teller machines (ATMs). In this method, criminals typically operate between 11 p.m. and 6 a.m., when there are fewer people around. The attack involves attaching one end of a chain or cable to an ATM and using a vehicle to exert force on the machine, usually by pulling the chain with the vehicle. The objective is to forcibly open the ATM’s safe doors, allowing the criminals to access the cash inside. These attacks can cause significant property damage and financial losses. To prevent hook and chain ATM attacks, various strategies and security measures are deployed, such as installing anti-ramming bollards, using reinforced ATM enclosures and enhancing surveillance in ATM locations. This information is based on various sources, including articles on ATM security strategies and solutions to prevent such attacks, as well as an overview of the modus operandi of hook and chain ATM attacks. Next-generation technologies using video analytics, AI and machine learning can now provide a fully interactive platform, giving users a comprehensive view of their current products and equipment. From requesting service to viewing transactional data, these new interfaces allow banks the ability to view, manage and interact with their ATMs and other equipment like video surveillance, alarm and access control: • Access service history, preventative maintenance and survey information. • View real-time status and electronic journals with managed services. • Easily request service for all hardware and equipment. • Case Management platforms make it easy to share information and files with internal/external parties. Interfaces can be strategically broken out into different platforms providing customers unique viewpoints into their infrastructure. Other ATM Threats Skimming Attacks An ATM skimming attack is a form of payment card fraud where criminals install illicit devices, known as skimmers, on ATM machines or point-of-sale terminals. These skimmers are designed to secretly capture the data from the magnetic stripe of debit or credit cards when unsuspecting individuals use the compromised machine. The stolen card information is then used to make unauthorized transactions or create cloned cards, leading to financial losses for the victims. ATM skimming attacks are often challenging to detect, as the devices are typically discreetly attached, and the fraudulent activity may go unnoticed for extended periods, sometimes weeks or even months. Deep Insert Skimmers An ATM deep insert skimmer is a high-tech illegal tool that steals cardholder info and money from ATM users. These skimmers are designed to be placed deep inside the ATM card slot. As a result, they are difficult for both users and ATM operators to detect. Jackpotting Jackpotting typically involves criminals gaining physical access to an ATM, either by tampering with its components or using specialized tools and techniques to access its internal systems. Once inside, they execute commands that instruct the ATM to dispense cash continuously until it is empty. ATM jackpotting attacks have become more sophisticated over time, with criminals continually evolving their techniques to bypass security measures and maximize their gains. Additional List of Things To Think About in an Era of ATM Threats • Proactive deterrent technology. • How and when are these attacks occurring. • Strategies for performing attack risk assessments on your institution’s ATM/ITM fleet. • Layered security solutions available to reduce the risk of attack. • Strategies for utilizing communication and technology to increase the speed and effectiveness of response if an attack occurs. • Object detection to find and locate objects in images and videos using computer vision and image processing. In relation to ATM attacks, it can be used to identify trucks, heavy equipment, tools and other attack supplies. • Video analytics using AI and machine learning can now help identify and deter many of the above ATM attacks. Interested in learning more about hook and chain prevention and how AI and machine learning have improved many banks’ defenses? Contact CSG at info@cooksolutionsgroup.com. 21 Colorado Banker
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