Pub. 4 2014-2015 Issue 6

22 O V E R A C E N T U R Y : B U I L D I N G B E T T E R B A N K S - H E L P I N G C O L O R A D A N S R E A L I Z E D R E A M S FEATURE ARTICLE COLORADO BANKERS ASSOCIATION Not only can we share the aggregated information strategically with the regulatory agencies, we can share it with our members to help them prepare for upcoming examinations. Regulators Know We Are Watching Y ou should have seen the look on the reg- ulator's faces when we presented them with data that revealed the disparate enforcement of Fair Lending standards in two of the FDIC regional offices. At the time, about 25% of the banks across the country were being criticized for Fair Lending violations, but in these two FDIC regions, almost 80% of the banks were being criticized. Regulators had just heard a barrage of criticism frombankers in those regions angry about Fair Lending, and now they knewwhy. When we showed them the results from the Regulatory Feedback Initiative survey, it’s unclear what impacted them more, the fact that two of the regional offices were clearly on a warpath on Fair Lending, or the fact that we had the data to prove it. Regardless, within 6 months we watched the survey results as criticism reported in these two regions came back to the national average. Thanks to over 2,500 bankers who have taken the time to complete the Coalition of Bankers Associations' "Post Exam Survey," bankers association advocates across the country are now armed with the information we need to fight for the fair treatment of our members. Recently, several executives from state bankers associations were asked to meet with FDIC field examiner supervisors in San Francisco to provide input on what banks are saying about their examinations. We prepared a report from the "Post Exam Sur- vey" database and presented them with the "Overall Satisfaction" of bankers on their Safety & Soundness and Compliance exams. We also identified and shared with them the five most significant issues driving "Overall Satisfaction." In each category, we presented a compar- ison of how satisfaction with the FDIC com- pared with satisfaction with the OCC and the Federal Reserve, and then went on to show