Pub. 7 2017-2018 Issue 3

O V E R A C E N T U R Y : B U I L D I N G B E T T E R B A N K S - H E L P I N G C O L O R A D A N S R E A L I Z E D R E A M S November • December 2017 11 No. 1 way to steer them toward a career in banking. That somewhat goes against the grain of what we hear about millennials, but Independent Banker concurs, especially if their additional needs aremet: “But in the end, when it comes to employment, mil- lennialswant the same things as everyone else. They just have higher expectations and often ask instead of wish … that in- cludes expectations of moving up quickly through an organization and having a clearly outlined career path.” Indeed, 30% of millennials who re- sponded to the survey named the ability to build a long-term career as important in their willingness to pursue a banking job. Inaddition, they look for the following when choosing a career path: • Paid time off. Through competitivemar- ket research, learn what other organiza- tions in the industry, and in your region, offer in terms of vacation time and sick leave. Be prepared to match, or exceed, what your competition provides. • Consistent hours. While banks only have so much flexibility here, consider a scheduling plan that ensures each employee has at least some Saturdays/ weekends free topromoteawork-lifebal- ance. Also, determine whether offering flextime or working remote are options for your institution. • Interesting work. Our study indicated that the perception of uninteresting work is a deterrent. When working with millennials, ensure they have the opportunity and flexibility to build on their natural strengths. Their idea of personally fulfilling work also includes plenty of opportunities to collaborate on projects. “The study (results) relating to ben- efits was interesting, and really proves that while all generations rate retirement plans and health care most important, millennials are more laid back and inter- ested in time away from work,” Hallman says. “While some businesses may view this as a negative millennial attribute, I Today’s banks are searching everywhere for a technology partner that does business the same way they do—a commitment to innovation and a focus on service . Well, look no further than CSI. Our innovative solutions and customer-centric approach are the secret combination you’ve been waiting for. csiweb.com/Secret SECRET FORMULA REVEALED! Kedran Whitten is chief market- ing officer for CSI. She has more than 20 years of marketing leadership experience, and her background includes driving revenue growth, customer sat- isfaction, brand awareness, product pricing and competitive positioning. firmly believe that lower stress levels and more family time make for a better em- ployee all around. Having that work/life balance boosts teamwork and creates an environment of providingbetter customer service.” Click here to learn more about our study results. 