Pub. 9 2019-2020 Issue 6

O V E R A C E N T U R Y : B U I L D I N G B E T T E R B A N K S — H E L P I N G C O L O R A D A N S R E A L I Z E D R E A M S May • June 2020 1 ©2020 The Colorado Bankers Association is proud to present COLORADO BANKER as a benefit of membership in the association. No member dues were used in the publishing of this news magazine. All publishing costs were borne by advertising sales. Purchase of any products or services from paid advertisements within this magazine are the sole responsibility of the consumer. The statements and opinions expressed herein are those of the individual authors and do not necessarily represent the views of COLORADO BANKER or its publisher, The newsLINK Group, LLC. Any legal advice should be regarded as general information. It is strongly recommended that one contact an attorney for counsel regarding specific circumstances. Likewise, the appearance of advertisers does not constitute an endorsement of the products or services featured by The newsLINK Group, LLC. Don Childears CEO Jenifer Waller President Amanda Averch Director of Communications Lindsay Muniz Executive Assistant Mike Bintner Director of Education Margie Mellenbruch Bookkeeper* Craig A. Umbaugh Counsel* Jim Cole Lobbyist* Melanie Layton Lobbyist* Garin Vorthmann Lobbyist* Brandon Knudtson Director of Membership * outsourced Amanda Averch, CBA Director of Communications, Averch@coloradobankers.org 140 East 19th Avenue, Suite 400 Denver, Colorado 80203 voice: 303.825.1575 — fax: 303.825.1585 Websites: www.coloradobankers.org www.smallbizlending.org www.financialinfo.org 6 10 16 May/June 2020 OVERACENTURY:BUILDINGBETTERBANKS—HELPINGCOLORADANSREALIZEDREAMS 12 PAGE Keep Your Bank and Customers Safe from Coronavirus Fraudsters 2 A Word From CBA 4 Chairman’s Message 6 I’m Baaaack — but I’m Here to Help: Lessons Learned from the Great Recession of 2008 8 FEATURE ARTICLE: Considerations for Successfully Defining Your Target Market 10 Is Your Business Continuity Plan Up to Date? 12 FEATURE ARTICLE: Keep Your Bank and Customers Safe From Coronavirus Fraudsters 14 E-SIGN Considerations in Mortgage Lending — From Application to Consummation 16 Preserving Lender Legal Rights in Times of Crisis