By examining vulnerabilities before a real hacker has the opportunity, your institution can take an offensive approach and mitigate cybersecurity risk. While still valuable, a vulnerability scan or assessment offers a broader view than a penetration test; however, the results are much more generic. Since a penetration test is more manual and object-oriented, it provides directly actionable information to help you evaluate and resolve weaknesses likely to be leveraged by a malicious individual. Combining these with a layered security approach offers the most protection. 2. Remediate results: Don’t be afraid of the results from a penetration test or vulnerability assessment. Assessments aim to strengthen your approach, not to serve as a pass/fail benchmark. Your institution should analyze the results and remediate any issues for optimal effectiveness. Remediating any issues or critical vulnerabilities after an assessment is a key step in preventing bad actors from exploiting your weaknesses. 3. Prioritize cybersecurity education: Since cybersecurity is a business issue, employees outside the IT department play an important role in cybersecurity. From loan officers to tellers, employees have access to a myriad of systems and are potential targets as a result. While employees don’t have to be cybersecurity experts, it is still beneficial to practice good security hygiene. This is also a cost-effective measure, as the cost of educating users will almost always be less than the cost of dealing with a breach. Hackers often rely on weak passwords or phishing attacks to gain system access, but educating your users on the latest tactics and common social engineering schemes — and how to report them when spotted — helps mitigate your risk of a successful attack. Ensure your employees and customers remain vigilant when they receive an unexpected email with an urgent message that includes a strange link or attachment, as this is a common hacker tactic. 4. Implement multi-factor authentication: One way to encourage hackers to move on to a different target is by making it as difficult as possible to carry out their objective, which is often account access. Multi-factor authentication (MFA) is an excellent way to discourage hackers, as it requires more than a username and password to obtain account access. This additional information can include a token, text message, email or biometric data such as a face scan or fingerprint. Not only should employees use MFA when accessing your systems and network, but your institution CURRENCY | 15
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