Pub. 60 2019-2020 Issue 6

15 WINTER 2020 THE COVID-19 PANDEMIC HAS TAKEN A TREMENDOUS TOLL ON TEXANS, BUT WE’RE GRATEFUL TO THOSE WHO ARE KEEPING TEXAS RUNNING —AND, MOST IMPORTANTLY, WORKING SAFE WHILE DOING SO. WE ALSO KNOW THAT MANY TEXANS AND TEXAS BUSINESSES HAVE BEEN AFFECTED, AND OUR HEARTS GO OUT TO ALL OF THEM DURING THIS TIME. TEXAS MUTUAL IS WORKING TO SUPPORT OUR POLICYHOLDERS AND OUR COMMUNITIES. LEARN MORE AT TEXASMUTUAL.COM/CORONAVIRUS. STAY SAFE , TEXAS © 2020 Texas Mutual Insurance Company STANDING STRONG with TEXAS Sgt. Betsy Smith, retired, a repre- sentative for the National Police Association, interviewed Sgt. Ramirez in a podcast where they discussed many timely issues about police work. To hear the full interview, please visit https://www.podserve.fm/ series/website/national-police- association-podcast,561/14609 Podcast each of our state agencies only serves to make Texas stronger. With a com- mitment to eliminating waste and seeking outside of the box efficiencies I am hopeful that my values struc- ture and experience will help move the agency forward. Each member of the Texas DMV board of directors is selected to serve by the Governor of Texas. And each board member brings a unique perspective and understanding of the functions and industries that the agency is charged with overseeing. I am honored to be joining a team of such highly es- teemed professionals. Is the agency fulfilling its mission to the public? To the regulated community? The agency is divided into six dif- ferent departments that serve the motoring public: Vehicle Titles & Registration, Motor Vehicle, Motor Carrier, Enforcement, ABTPA and Consumer Relations. In addition, the agency has in place other depart- ments that provide critical support to these functions. Each of these de- partments provide critical and unique services to the public and industry. Overall, I would say that the agency does a tremendous job of providing services to the motoring public and the automotive industry. I would also add that the partnerships that we have forged with our counties and expertise and first-hand indus- try knowledge that is provided by the members of the Texas DMV Board is indispensable for providing guidance to the agency in dealing with the complex matters that come before the agency. What are the agency’s future challenges? The Texas DMV has recently un- dergone Texas Sunset Commission review and is hard at work to imple- ment many of the commission’s recommendations. The Texas DMV will always strive to provide the most effective, efficient, and responsible service to all Texans. 