©2023 Directors Digest | The newsLINK Group, LLC. All rights reserved. Directors Digest is published four times each year by The newsLINK Group, LLC for the Montana Funeral Directors Association and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the Montana Funeral Directors Association its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Directors Digest is a collective work, and as such, some articles are submitted by authors who are independent of the Montana Funeral Directors Association. While the Montana Funeral Directors Association encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. Table of Contents 14 10 04 President’s Message Summer Activities and Excitement T.J. Stevenson 06 Executive Director Report Welcome to the 2023 MFDA Annual Convention and Trade Show James Brown 08 In Loving Memory Gerry Ann Grymes Stephen P. “Steve” Axelson 10 Tissue Implant Helps Montana Woman Get Back to Her Mission By LifeNet Health 12 Special NFDA Bulletin: FTC Action Leads to Civil Penalties, Strict Requirements for Funeral and Cremation Provider That Withheld Remains from Loved Ones to Extract Payment 14 MFDA Advocacy By Chris Holt, NFDA State Association Representative 16 Legislator Update Montana Legislature Review By Brad Longcake, MFDA Lobbyist 18 2023 MFDA Convention & Trade Show 19 Convention Schedule 20 Convention Speakers 22 The Power of Welcoming Words: Five Ways to Build Your Funeral Home’s Reputation By Debbie Sorensen, Founder of Welcoming Words 24 MFDA 2023 Calendar of Events 24 2023 Golf Tournament 26 Award Recipients montanafda.org | 3
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