Outer Shipping Package For both domestic and international shipping, cremated remains must be shipped by USPS Priority Mail Express or Priority Mail Express International Service utilizing either a USPS-produced or customersupplied shipping package. If using a customersupplied shipping package, it must be strong and durable to withstand transportation handling. For convenience, the Postal Service has a Priority Mail Express Cremated Remains box that may be used for domestic or international shipments using the applicable Priority Mail Express service. The Priority Mail Express Cremated Remains box can be ordered online at the Postal Store on USPS.com® and is available as part of a kit. Before closing and sealing the shipping package, the Postal Service recommends adding a slip of paper with both the sender’s and recipient’s address and contact information inside the package. This extra step will help to identify the sender and receiver in the event the shipping label becomes detached. Labeling and Markings To increase the visibility of mailpieces containing cremated remains, the outer shipping box (USPS- produced or customer-supplied) containing cremated remains must be marked with Label 139, Cremated Remains, affixed to each side (including top and bottom). Label 139 is available at the Postal Store on USPS.com or can be obtained at a retail Post Office™ location. Address Your Package Domestic Shipping: • A complete return address and delivery address must be used. The address format for a package is the same as for an envelope. Write or print address labels clearly. Use ink that does not smear and include the addresses and ZIP Codes™ for you and your recipient. • Double check the mailing address, especially the ZIP Code. You can use Look Up a ZIP Code™ on USPS.com. • Mailers may generate single-ply Priority Mail Express labels through Click-N-Ship® or other USPS-approved methods. International Shipping: A complete return address and delivery address must be used. The mailer must indicate the identity of the contents (Cremated Remains) on the required applicable customs declaration form. To determine the applicable required customs form, see IMM Section 123.61. Note: If available, the cremation certificate should be attached to the outer box or made easily accessible. The sender is responsible for adherence to any restrictions or observances noted by the designating country. Postal Service References For more information on the Postal Service’s requirements for shipping cremated remains: For domestic shipping, see: • Publication 52, Hazardous, Restricted, and Perishable Mail, Section 451.22: https://pe.usps.gov/text/pub52/pub52c4_017.htm and Appendix C, Packaging Instruction 10c: https://pe.usps.gov/text/pub52/ pub52apxc_ 036.htm. • Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 503: https://pe.usps.gov/text/ dmm300/503.htm. For international shipping, see: • Publication 52, Hazardous, Restricted, and Perishable Mail, Section 451.22: https:// pe.usps.gov/text/pub52/pub52c4_017.htm and Appendix C, Packaging Instruction 10c: https://pe.usps.gov/text/pub52/ pub52apxc_ 036.htm. • Mailing Standards of the United States Postal Service, International Mail Manual (IMM) Section 139: https://pe.usps.gov/text/imm/ immc1_018.htm and the Individual Country Listing for observations, prohibitions and restrictions: https://pe.usps.gov/ text/Imm/ immctry.htm. ■ • Visit a Post Office to speak with a Sales and Service Associate. • Call 1-800-ASK-USPS (1-800-275-8777). • FAQs on USPS.com. • Video – How to Package and Ship Cremated Remains: https://www.youtube.com/user/ uspstv. For postal supplies, visit the Postal Store on USPS.com: https://store.usps.com. • Publication 139 • September 2019 • PSN 7610-17-000-1503 Pub. 1, Issue 1, 2022 19
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