Pub. 3 2021 Issue 3

View the form: nhada.com/body-shop-complaint W e're excited to announce the availability of a newly designed electronic consumer complaint form for the NH Insurance Department. This form is available to NHADA Collision Repair businesses and members of the NH Collision Repair Facebook Group. This electronic form is designed to increase shop efficiency, streamline the complaint process, and encourage complaints to make the insurance department aware of industry issues. Here's how it works: 1. Get customer's permission and electronic signature 2. Complete the form in full 3. Submit on NHADA's website and it will be filed with the NHID on your behalf 4. Await a resolution N E W H A M P S H I R E 21