If you are not yet enrolled with an NHADA Insurance Harvard Pilgrim health plan but are interested in potentially joining, you can still call the Behavioral Health Access Center to check whether or not your current provider is in the network. Virtual Visits: get care using your smartphone, tablet or computer Did you know that with NHADA Insurance from Harvard Pilgrim, you’re covered for routine behavioral health “virtual” care? Even better, the convenience doesn’t cost you more. Find a virtual care provider at harvardpilgrim.org. Another virtual option for routine or occasional behavioral health support is Doctor on Demand. Get details and set up an account at doctorondemand.com. These services are convenient for routine care and not meant for emergencies. 24/7 Support For non-emergent, routine behavioral health treatment issues, please contact your behavioral health provider. If you need more urgent help with questions about treatment or need to get started with a behavioral health provider, please call the Behavioral Health Access Center at (888) 777-4742, where licensed care advocates answer calls around the clock seven days a week. If you are experiencing a crisis or emergency, you should always call 911 or go to the nearest emergency facility right away. Please note: Cost-sharing amounts may vary depending on your plan. As always, be sure to review your Schedule of Benefits for complete details about your benefits and coverage. We are always happy to explain more about our benefits to our members. Please email Lori at lpreve@nhada.com or call 603-224-2369 for further details or if you’d like to receive a quote. IF YOU’RE ENROLLED IN AN NHADA INSURANCE HARVARD PILGRIM HEALTH PLAN, YOU CAN FIND A PROVIDER ONLINE WHENEVER YOU’RE READY. N E W H A M P S H I R E 21
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