WELCOME TO THE TEAM! NHADA is happy to welcome Administrative Specialist Jamie Wood as the newest member of the team. Jamie has a long work history of support and customer service. She is excited to learn the ins and outs of the motor vehicle industry and provide much-needed assistance to the NHADA Foundation and Products teams. Jamie had previously worked at Cold Springs RV in their Parts, Rentals & Service Department. She has taught pre-k/kindergarten and spent time in the medical field. She brings a great deal of experience to NHADA. Jamie currently resides in Pembroke, NH, and spends most of her free time enjoying the outdoors. She can often be found hiking with her dog Daisy, fishing, hunting or riding the trails on her side-by-side. In addition, she and her father spend time together handcrafting beautiful wood projects. Jamie isn’t alone in the motor vehicle industry; her boyfriend Ryan works at Hillsboro Ford, and her daughter Jordan works at National Powersports Distributors and is an avid motocross rider. Chelsea Bottomly has also joined the NHADA Accounting Team as an Accounting Specialist. She will be doing check runs, accounts receivable and payable, reconciliations and more. Chelsea is currently nine courses away from obtaining her bachelor’s degree in accounting from SNHU. Chelsea comes to us from working in the office at Accurate Braising for three years, where she got her feet wet in accounting. Before that, she spent several years working in local restaurants, where she learned how to provide excellent customer service. Chelsea lives in Manchester, NH, with her fiancé Ryan, cat Chaplin and dog Mira Jane. Away from the office, she enjoys reading, Dungeons & Dragons, online gaming and spending time with her friends and family. haven’t received records yet, as well as allows us to reach out proactively to the provider to share billing information so the medical records and bills arrive timely for a review of the claim. Some providers have more turnover than others and may not be as familiar with our office and our members; in that case, we want to reach out to them as soon as possible to ensure we get what we need and the injured worker doesn’t receive any bills. The call to us helps avoid any issues with missing information. • In some instances, OSHA may need to be informed of an injury — we will alert you of this during the call. ⊲ All employers are required to notify OSHA when an employee is killed on the job or suffers a workrelated hospitalization, amputation or loss of an eye. A fatality must be reported within eight hours. An in-patient hospitalization, amputation or eye loss must be reported within 24 hours. ⊲ Some injuries occur as a result of a safety issue. NHADA — WCT is comprised of our Claims team but also includes our Loss Prevention team. If during the call to the nurse there is a concern of a safety issue causing the injury or that it may be an OSHA issue, Loss Prevention can be alerted and a visit to the member arranged as soon as possible. The call is referred to as “the call to the nurse,” but in fact, all the members of the NHADA — WCT team are able to take this call if the nurse is not available or is assisting another member. If the call is with the nurse, after the call is completed, the intake notes may be reviewed with other members of the team so they can be alerted of any issues that need attention before the paperwork is filed. In a sense, we are managing your claim for you even before the First Report of Injury has been received. JAMIE WOOD CHELSEA BOTTOMLY 14
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