Pub. 5 2023 Issue 5

New Hampshire VOL. 5 • NO. 05 PRESIDENT Dan Bennett, REM, IOM, CAE NHADA OFFICERS Marshall Jespersen, Chairman Jim Boyle, Vice Chairman Jeff Platek, Treasurer Shawn Hanlon, Secretary NHADA DIRECTORS John Sawyer, Jr., Immediate Past Chair MaryBeth Alosa, Heavy Duty Truck Vanessa Delegas, Franchised Tim Foss, Franchised Jason LaCroix, Franchised Mike Phillips, Independent Used Car Ron Poirier, Independent Repair/Service David Hammer, NADA Director George Mullin, Franchised/Independent Jessica Trask, Franchised Roger Groux, Advisory Director Mike Petell, Franchised/Motorcycle ©2023 New Hampshire Automobile Dealers Association (NHADA) | The newsLINK Group, LLC. All rights reserved. Drive New Hampshire is published six times each year by The newsLINK Group, LLC for the NHADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the NHADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Drive New Hampshire is a collective work, and as such, some articles are submitted by authors who are independent of NHADA. While Drive New Hampshire encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 5 A Message From the President Our Commitment to Education and Training By Dan Bennett, REM, IOM, CAE, NHADA President 6 NADA Update By David Hammer NADA Director 7 TIME Dealer of the Year Winners and Nominees 8 A Message From the Chair Why it ALWAYS Pays to Buy From Yourself By Marshall Jespersen NHADA Chairman 9 NHADA is Excited to Announce the Transition to the New LMS Portal LearnUpon 10 TIME and Ally Financial Honor Concord Dealer Amanda Grappone Osmer Wins National Recognition for Community Service and Industry Accomplishments 13 National Powersports Dealer Association Reports on OEM Surcharges 14 27th Annual Drive for a Tech Golf Tournament A Great Day for All! By Kaleena Guzman, NHADA 16 How to Drive Higher Profit Margins at Your Dealership with F&I By Assurant Dealer Services, an NHADA Endorsed Diamond Partner 18 College and Career Day and More! 20 Second Injury Fund Reimbursement 23 Key Regulations NH Vehicle Dealers Must Follow for Title Applications By Dan Bennett, REM, IOM, CAE, NHADA President 24 Are You Aware of NHADA Insurance Benefits? 25 New I-9 Form for Employment Eligibility Verification By NADA 26 LotDrop Apparel: The Autumn Collection 28 By the Numbers 29 NHADA New Members 30 Thank You, 2023 NHADA Partners! CONTENTS 4

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