manufacturer or other warranty, those are handled in separate sections. This is an important distinction that is often overlooked. As Is — No Dealer Warranty The box that says “As Is — No Dealer Warranty” means that the dealership is not offering any warranties for the used vehicle. If the dealership is making a sale and disclaiming all warranties, please check this box. In the event the dealership seeks to disclaim all warranties and sell a vehicle as-is, please note that state law requires a dealership to comply with additional laws beyond the Buyers Guide. Therefore, the Buyers Guide alone is NOT sufficient for completing an “as-is” sale in New Hampshire. Dealer Warranty The box that says “Dealer Warranty” means that the dealership is offering an express warranty on the vehicle at no additional cost to the customer. If the dealership is offering express warranties on the vehicle, please check the second box. The dealership is also required to check whether the dealer warranty is a “Full Warranty” or “Limited Warranty.” A “Full Warranty” is one that satisfies the federal minimum standards for warranties set forth in Section 104 of the Magnuson-Moss Act. In most cases, a dealer is offering a “Limited Warranty.” When offering a limited warranty, a dealer must indicate the percentage of the repair cost covered by the dealer warranty and list the specific systems, as well as the duration of the warranty. Here, a dealer must be diligent in listing the exact systems that are covered (e.g., engine, brake system, tires). Please refer to the back of the Buyers Guide for the major systems that are commonly listed. Non-Dealer Warranties The second section of the Buyers Guide concerns warranties that are not provided by the dealership but apply to the vehicle, such as manufacturer warranties. However, this section also applies to any other warranty provided for the vehicle that is not provided by the dealership. The first box should be checked if the manufacturer’s original warranty still applies to the used vehicle. In the event the manufacturer’s original warranty no longer applies to the vehicle, but the manufacturer provides a different used vehicle warranty for the vehicle (and that warranty applies), please check the second box. At times, a dealership may provide a non-dealer and non-manufacturer used vehicle warranty, i.e., a warranty provided by a third party, for a vehicle. Under such circumstances, the dealership should check the third box. To note, this section only applies to warranties provided at no charge to the customer. Accordingly, none of these boxes should be checked for warranties that the customer purchased. Below this section, you will see an option for a “Service Contract.” The “Service Contract” box must be checked if the dealer offers a service contract for the used vehicle. Put simply, this section concerns whether the dealership simply offered a service contract — not whether a consumer actually purchased a service contract. In the event the dealership offered a service contract to the customer, this box must be checked. The Back of the Buyers Guide On the back of the Buyers Guide, a dealer must provide the name and address of the dealership. Additionally, a dealer must include the name, email address and phone number of the actual person who the consumer should contact regarding complaints. To easily comply with this part of the Buyers Guide, dealers may want to preprint copies of the Buyers Guide with this information. Visibility and Availability of the Buyers Guide Before a dealer offers a used vehicle for sale, the dealer must ensure that the Buyers Guide is prominently and conspicuously displayed on or in a 14
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