Pub. 6 2024 Issue 2

New Hampshire VOL. 6 • NO. 02 PRESIDENT Dan Bennett, REM, IOM, CAE NHADA OFFICERS Marshall Jespersen, Chairman Jim Boyle, Vice Chairman Jeff Platek, Treasurer Shawn Hanlon, Secretary NHADA DIRECTORS John Sawyer Jr., Immediate Past Chair MaryBeth Alosa, Heavy Duty Truck Vanessa Delegas, Franchised Tim Foss, Franchised Jason LaCroix, Franchised Mike Phillips, Independent Used Car Ron Poirier, Independent Repair/Service David Hammer, NADA Director George Mullin, Franchised/Independent Jessica Trask, Franchised Roger Groux, Advisory Director Mike Petell, Franchised/Motorcycle ©2024 New Hampshire Automobile Dealers Association (NHADA) | The newsLINK Group, LLC. All rights reserved. Drive New Hampshire is published six times each year by The newsLINK Group, LLC for the NHADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of the NHADA, its board of directors, or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Drive New Hampshire is a collective work, and as such, some articles are submitted by authors who are independent of NHADA. While Drive New Hampshire encourages a first-print policy, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at 855.747.4003. 4 A Message From the President Unlock New Opportunities at the NHADA Business Conference & Partner Expo By Dan Bennett, REM, IOM, CAE, NHADA President 6 A Message From the Chair An Incredibly Successful Membership Year By Marshall Jespersen, ICL Autos, NHADA Chairman 7 The 2024 NADA Dealership Workforce Study and ATD (American Truck Dealers) Workforce Study are Now Open Your NH-Specific Dealer Feedback is Needed — Enroll Now! By David Hammer, NADA Director 8 Rebate Checks Are Coming Soon By Peter Sheffer, V.P. and Director of Insurances, NHADA 10 Gear Up for Innovation, Collaboration and Growth! NHADA Business Conference & Partner Expo: Unlocking Opportunities By Kaleena Guzman, Director of Major Events and Partnership Program, NHADA 12 Empowering Middle Managers Strategies to Elevate Their Leadership Potential in Your Dealership By Bill Napolitano, ProActive Leadership Group 14 Catching Up With $10k Scholarship Winner Jordan Lawrence By NHADA Foundation 17 Are You Hiring? By Brian Duplessis, Loss Prevention Supervisor, NHADA 19 Understanding Blue Light Tips and Guidelines By Lori Preve, Licensed Insurance Producer, NHADA 20 Advancing New Hampshire’s Workforce A Look at NHADA Foundation’s Latest Educational and Development Initiatives By Adam Memmolo, Workforce Development Coordinator, NHADA 22 LotDrop The 2024 Spring Collection 24 NHADA Membership Milestones Q1: January 1, 2024-March 31, 2024 24 NHADA New Member 25 By the Numbers 26 Thank You, 2024 NHADA Partners! CONTENTS 3

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