Pub. 2 2020 Issue 3

SAMPLE POLICY This was developed by the New Hampshire Automobile Dealers Association as a resource for Motor Vehicle Businesses trying to navigate through the COVID-19 Pandemic. For more resources like this one, please visit nhada.com/covid19 507 South Street | Bow, NH 03304 | P: 603-224-2369 | TF: 800-852-3372 | FAX: 603-225-4895 The safety and health of our customers and employees is of utmost importance, and we hope that these actions move us beyond this crisis as soon as possible. All dealership employees and customers who are allowed into showrooms must follow the Centers for Disease Control’s (CDC) Coronavirus prevention guidelines. Dealership sales department will not be generally open to the public. Instead, sales activities will only be conducted by appointment, and all appointments must be made online or by phone. Dealership personnel and customers should be careful to adhere to the six foot social distancing throughout sales and service operations. “Gatherings” of 10 or more is not allowed. We will still serve customers remotely by picking up and dropping off vehicles after they have been properly disinfected. Our service operations have been deemed essential and can remain operational while following the CDC’s guidelines. We have a designated employee who is constantly cleaning high touch areas and we have a cleaning company come in during the evenings. SAMPLE POLICY This was developed by the New Hampshire Automobile Dealers Association as a resource for Motor Vehicle Businesses trying to navigate through the COVID-19 Pandemic. For more resources like this one, please visit nhada.com/covid19 507 South Street | Bow, NH 03304 | P: 603-224-2369 | TF: 800-852-3372 | FAX: 603-225-4895 The safety and health of our customers and employees is of utmost importance, and we hope that these actions move us beyond this crisis as soon as possible. All dealership employees and customers who are allowed into showrooms must follow the Centers for Disease Control’s (CDC) Coronavirus prevention guidelines. Dealership sales department will not be generally open to the public. Instead, sales activities will only be c nducted by appointment, and all appoi tments must be made onlin or by phone. Deal rship personnel and customers should be careful to adhere to the six foot social distancing throughout sales and service operations. “Gatherings” of 10 or ore is not allowed. We will still serv customers remotely by picking up and dropping off vehicles after they have been properly disinfected. Our service operations have been deemed essential and can remain operational while following the CDC’s guidelines. We have a designated employee who is constantly cleaning high touch areas and we have a cleaning company come in during the evenings. D R I V E 24