2025 Pub. 2 Issue 2

President’s Message: Evolving Customer Service	5
Chairman’s Message: A Call To Serve, A Time To Celebrate	6
AADA Convention 2025	8
Thank You to Our 2025 Convention Sponsors	11
Thank You to Our 2025 Convention Speakers	12
Reset and Retool: Dealers Meet 2025 With Resilience	13
Ransomware	16
Is Fraud About Good and Bad People - Or Pressure and Opportunity?	19
Driving Hunger Out of Arkansas	20
Federated Insurance Launches Risk Management Academy	21
Upcoming Events	21
Arkansas Auto Outlook	22

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