IDENTIFYING BARRIERS TO FIXED OPS EXCELLENCE Before partnering with Dynatron, Hansel Auto Group faced operational gaps within its fixed operations. Executive General Manager David Long identified a disconnect between customer-facing roles and supporting departments, which limited collaboration and progress. Dynatron’s coaching and expertise quickly bridged these gaps, providing data-backed methods to align goals and drive measurable change. Long shares: “That’s the kind of partnership I think every dealer in the country needs … because everybody needs the feedback. But more importantly, everybody needs to have action around the feedback — who is going to do what, by when — in order for us to make the progress we need here, and I think that’s what Sharon (Dynatron coach) and Dynatron do well.” DRIVING RESULTS WITH DYNATRON’S REPORTING AND COACHING Dynatron equipped Hansel Auto Group with advanced reporting tools, providing their leadership with actionable insights. With greater clarity into day-to-day performance, teams were empowered to assign responsibilities, track progress and drive accountability at every level. This visibility improved technician efficiency and enhanced the guest experience by streamlining service delivery. Dynatron provided more than just analytics; their coaches set standards and created a discipline of follow-through that supported measurable, lasting improvement. MAXIMIZING REVENUE WITH PRICESMART To maximize the potential of their fixed ops, Hansel Auto Group implemented Dynatron’s PriceSmart solution across all eight dealerships. PriceSmart delivers consistent gains by optimizing labor and parts pricing, ensuring compliance and combating price erosion to increase CP ELR. By 2023, the group had achieved remarkable results: an average of $128,734.54 in new revenue per dealership and a total annualized increase of $1,029,876.33 across all stores. EARLY RESULTS The implementation of PriceSmart yielded impactful outcomes almost immediately, highlighting its efficiency and value. By streamlining pricing strategies and improving operational transparency, Hansel Auto Group was able to identify and capitalize on untapped revenue opportunities. Effective Labor Rate Growth » $150.17 Baseline ELR » $159.44 30-Day Average » $163.23 105-Day Average » $165.30 180-Day Average Once solid CP ELR growth was established, Hansel Auto Group used Dynatron’s FileSmart to boost warranty labor rate results. Through structured Hansel Auto Group Drives Growth with Dynatron’s Fixed Ops Solutions By Dynatron CATA UP TO SPEED 17
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