billion. CBA is working to get you and your customers the resources needed to combat the ever-increasing cost of fraud. CBA and our counterparts across the U.S. and the American Bankers Association are lobbying for the FCC to crack down on text spoofing/fraud schemes by establishing a database of customer-reported spam text and increasing enforcement. The industry is pushing for a White House Office of Fraud and Scam Prevention. A national check-verification system is being explored. There are numerous anti-fraud campaigns to educate customers: #BanksNeverAskThat and #PracticeSafeChecks. The American Bankers Association created a fraud directory. This is an expanded resource that helps banks connect with other institutions to resolve warranty breach claims for checks as well as claims for unauthorized and/or fraudulent transfers for wires, ACH, RTP or FedNow. The directory of fraud contacts is searchable by bank name, city, state or FDIC number. Access to the database is only available to banks that provide their fraud contacts. ABA members and nonmember banks are invited to participate. The more institutions that get involved, the more helpful the directory will be for the industry. Several years ago, CBA ran legislation to create the Colorado Fraud Investigators Unit (CFI), which is housed within the Colorado Bureau of Investigation (CBI). Their focus is identity theft, fraud and cybercrime. CFI has the ability to aggregate many crimes committed in multiple jurisdictions. This is extremely helpful where local law enforcement may not have the resources needed to aggregate multiple small-dollar cases. Resources CBI 24-Hour Identity Theft & Fraud Hotline (855) 443-3489 CBI Victim Assistance Program (English and Spanish) (303) 239-4242 cbi.stopidtheft@state.co.us cbi.victimsupport@state.co.us FBI Denver Division (303) 629-7171 The FBI can be extremely helpful at stopping or recovering funds fraudulently wired if promptly reported through their Internet Crime Complaint Center. File a complaint with the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov. Local law enforcement also has resources for banks and bank customers. CBA is here to help; do not hesitate to reach out. Colorado Banker 4
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