©2026 The Colorado Bankers Association (CBA) | MBR Connect™, formerly The newsLINK Group LLC. All rights reserved. Colorado Banker is published six times per year and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of CBA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. Colorado Banker is a collective work, and as such, some articles are submitted by authors who are independent of CBA. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (801) 676-9722. Jenifer Waller President & CEO Alison Morgan Director of State Government Relations Brandon Knudtson CFO & Director of Membership Lindsay Muniz Vice President of Education and Communications Megan Carruth Executive Assistant Margie Mellenbruch Bookkeeper* Melanie Layton Lobbyist* Garin Vorthmann Lobbyist* Caroline Woodhouse Lobbyist* Michael McReynolds Lobbyist* *Outsourced 140 E. 19th Ave., Ste. 400 Denver, Colorado 80203 Office: (303) 825-1575 coloradobankers.org colorado-banker.thenewslinkgroup.org BUILDING BETTER BANKS — Helping Coloradans Realize Dreams 6 20 2025-2026 Issue 6 4 CHAIRMAN’S MESSAGE An Honor and a Privilege By Brett Wyss, Outgoing Chairman, CBA 6 Opening Accounts Isn’t Enough Why the First 90 Days Matter Most By Amanda Marshall, Vice President of Marketing, ADVANTAGE 8 Utilizing Risk‑Mitigating Technology Closing the Gap and Strengthening Community Lending By Sherry Waner, Chief Development Officer, First Southwest Bank — a Community Development Financial Institution (CDFI) 10 No Hanging Up on the Phone Your Best Tool for Customer Service Is Evolving By Corey Wrinn, Managing Director, Rivel Banking Research 12 CBA Centerpoint Going Beyond the Desk to Hear the Stories of Colorado Bankers 13 Meet Your 2026-2027 CBA Officers 14 Three Questions Banks Should Ask About Moving Deposits Off Balance Sheet Moving Deposits Off Balance Sheet Is a Strategic Decision — Not a Reaction By H.D. Barkett, Senior Managing Director, IntraFi® 16 What the C-Suite Barometer Means for Bank Compliance Teams By Mark Burnside, CRCM, Director, ProBank Education Services, Forvis Mazars 18 Why Copilot Alone Is Incomplete for Community Banks And What Governed Intelligence Now Actually Requires By Joe McMann, Co-Founder and Chief Revenue Officer, Verapath 20 Why Clarity Will Define the Next Decade of Community Banking Relationships By Chris Myers, CEO, B:Side Capital 22 Can Your AI Explain Itself? What Black Box AI Means for Financial Organizations By Michael Berman, Ncontracts 24 Women in Banking Conference Aug. 3-4, 2026 3 Colorado Banker
RkJQdWJsaXNoZXIy MTg3NDExNQ==