Rodney began teaching me when he was 81. Though sharp and quick-witted, he often joked that he had forgotten more about embalming than I would ever know. The techniques he shared and the stories he passed down lit a fire within me to strive for excellence, to never settle for “good enough” and to give every family my absolute best because they deserve nothing less while going through the worst. One day, he told me he was grateful I was there because he was tired and knew he wouldn’t always be able to continue. His words made the responsibility clear: It was time to step up! We still need embalmers willing to do that today. My hope in continuing to write this column is not only to offer professional material and practical methods, but also motivation and meaning in what we do. Because it still matters to serve families. It still matters that the “guest of honor” is present. It still matters to prepare the deceased with care. It still matters to embalm. This article has been edited for length and clarity. It was previously published in the January 2026 issue of Funeral Home and Cemetery News and is being shared with permission. John T. Hill is a licensed undertaker in seven states, based in North Carolina. He serves as the clinical coordinator and instructor for Pierce Mortuary Colleges, which include Gupton-Jones College of Funeral Service, Dallas Institute of Funeral Service and Mid-America College of Funeral Service. In addition to his academic role, John works at James Funeral Home and Northlake Memorial Gardens in Huntersville, just outside Charlotte. He is also the owner of Hill Mortuary Service and Seminars, specializing in trade embalming, restorative arts and continuing education for funeral service professionals all over the United States, including a frequent and requested speaker for many association conventions such as the NFDA. In 2024, he founded and initiated the RESTORE Program, designed to enhance mortuary science education with a focus on high standards of quality care in embalming, restorative arts and body presentation. Your Local, Family-Run Supplier of Caskets, Urns & Vaults At Medallion Vault & Casket, we’re a second generation family-run funeral supplier providing personal, friendly and professional service to our funeral home clients. Get in touch to learn more about how we can serve you! (406) 652-6605 • medallionvc@outlook.com www.medallioncasket.com DIRECTORS DIGEST | 15
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