• Questions asked throughout the examination are specific to financed deals only at New Hampshire locations; no cash deals or leases. The look back begins with July of 2024. • Dealer groups may request to have all their businesses examined at the same time. This can be done through one login through the portal. Q&A Q: What does closeout look like for this examination? A: After the information request is completed and reviewed, an exit interview may be conducted in person or over the phone. Following the interview, you will receive an invoice notification for the exam. You will be invoiced per legal entity. Q: What makes for a quick and efficient exam? A: Start working with your DMS immediately to see if the requested information can easily be exported (names of the customers, details of the deal, associated financed revenue, etc.). Q: When does the 30-day/60-day timeline begin? A: Enrollment does not start the 30-day/60-day timeline, it simply adds you to the portal. The timeline begins when you are assigned an examiner, and you receive your info request. Q: Outside of the daily costs, are there any other fees? A: The NHBD cautions you that there are automatic late fees that they do not have control of. They remind you to complete all examinations within the requested time frame. NHADA worked diligently with the NHBD on this amended legislation, ensuring a more business-friendly approach. It’s important to remember that NHBD examinations are not new — only the format has changed. If you have any questions about this updated process, don’t hesitate to contact NHADA at (603) 224-2369 or support@nhada.com. 7
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