HќќѠіђџȱ юћјђџ ђяџѢюџѦȱ2014 SHAZAM Network is a longtime Preferred Service Provider of the Indiana Bankers Association. An electronic payments network, the company serves more than 1,500 community banks in 33 states. Over 35 years ago, SHAZAM’s ȱȱȱĜǰȱ Ȭěȱ ¢ȱȱ¢ȱ banks to process electronic payments and developed a network of those participating institutions to create a strong collective voice in the electronic payments industry. As ȱȬȬęȱǰȱ ȱ participating bank CEOs serving on its board of directors, SHAZAM’s ¢ȱęȱȱȱȱ helping banks compete. SHAZAM achieves its goal by reinvesting banks’ success in the development of new products and services, as well as by providing periodic price reductions, allowing banks to compete with the larger ȱęȱǯȱ Banks that work with the SHAZAM cooperative business model are more than customers; they are SHAZAM partners. The banking industry has dealt with much change through the years, and innovation takes place so quickly that it is a challenge to understand which technologies to embrace and which to reject. SHAZAM meets that ȱȬǰȱ¢ȱĴȱ to those products that have true potential to strengthen the banking business. By combining outstanding personal customer service with the best of technology and convenience in electronic payments from SHAZAM, banks have access to an ideal formula for maintaining customer loyalty and marketplace retention. ȱ ȱěȱȱȱȱ of products to help banks succeed in the electronic payments business. It provides services needed to remain competitive, including: PIN and signature debit; card personalization with color photos; HSA cards; and card authorization services that allow banks to issue and activate cards and to authorize transactions based on up-to-the-minute balance information. SHAZAM additionally provides multiple security features to protect against fraud, including Falcon and Falcon Real-Time, which tracks customer habits and makes risk determinations based on those habits. The company also uses a mobile app, SHAZAM BOLT$, to alert customers to potentially fraudulent transactions, allowing them to contact the bank sooner to stop further fraud. As a bonus, this app gives customers access to their card balance information anytime, anywhere. Beyond providing this competitive electronic payments solution, SHAZAM also has the ability to assist in the marketing of the program to maximize customer usage and provide customer rewards programs to win prizes based on usage. SHAZAM is focused on helping community banks survive and succeed in this challenging area of electronic payments. Because of its cooperative ownership structure, SHAZAM succeeds when its customer banks succeed. For more information regarding SHAZAM opportunities, please contact Ken Diekemper at 800-844-7715, ext. 4366, or kdiekemper@shazam.net. You can also contact me, Rod Lasley at the ȱĜǰȱȱřŗŝȬřŞŝȬşřŞŖǰȱDZȱ rlasley@indianabankers.org. 363 6+2:&$6( яќѢѡȱѡѕђȱ Ѣѡѕќџ Rod Lasley is vice president-products & services of the Indiana Bankers Association, and also serves ȱȱȱȱȬęȱȱ ȱ¢ȱ the IBA. He can be reached at 317-387-9380, email: rlasley@indianabankers.org. DZȱ ȱ ¢ȱ ȱȱ
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