12 Hoosier Banker August 2014 Continued from page 10. seminars and webinars on the topics that we cover, and act as core provider of IBA’s Community Bankers for Compliance. We also provide education for about a dozen other state trade associations. “As a byproduct of our education and consulting, through our product division we sell policies, policy templates, toolkits and simple models for doing some analysis. We can help banks customize those tools, if they so desire.” Your website states, “Banking has witnessed an enormous amount of change over the years, and we have embraced that change.” How has Young & Associates embraced change? “When Gary Young started this company in 1978, the focus was on human resources and marketing consulting. We still perform those services, but where marketing was originally the largest share of our business, it’s now a minor part. “To respond to industry demands, we have added areas including regulatory compliance, management, lending and loan review services, education and products. We needed to change in order to meet the needs of our clients. It’s our job to understand change. “Our consultants are continually picking up additional skills to become experts in new fields. If we don’t feel we can garner all needed expertise in-house, we will partner with other firms to complement our offerings.” What accounts for Young & Associates’ staying power? “It goes back to the philosophy of our founder, Gary Young: We do what we said we were going to do, for the price we said we were going to do it, and within the timeframe that we said we were going to do it. “Along with that philosophy is the belief that, if you hire the right people, you will attract and retain business. We seek people who not only are talented, but who also have the client relation skills that are needed in a long-term consulting arrangement. If you hire the right people, they can carry out the mission of Young & Associates.” What is your role with the company? “As president of the company, I’m basically the chief operating officer. I spend about half my time working with the other managers of the company to make it possible for them to do their jobs. The other half of my time, I work with clients in strategic planning, management studies and some additional areas. “I still spend a good bit of my time out with our loan review teams. Sometimes I’m the reviewer in charge, and sometimes I’m a worker bee. It gives me a chance to get into banks and continue to understand their challenges firsthand.” How did your career develop? “I graduated from Bowling Green State University in Ohio in 1977 with a degree in marketing. I graduated on a Saturday, and that Monday Consultants to the Financial Industry Young & Associates, Inc. Liquidity Planning Strategic Planning Regulatory Assistance Stock Valuations Capital Markets Expansion & De Novo Bank Charters Internal Audit Information Technology Recruitment & Human Resources Lending & Loan Review Compliance Policy Development Serving Community Banks Since 1978
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