November/December 2025 THE OFFICIAL PUBLICATION OF THE INDIANA BANKERS ASSOCIATION LEADERS IN Banking Excellence
2026 J.W. Marriott Grand Rapids, MI Aug 20 THU Marriott North Indianapolis, IN Aug 25 TUES SYMPOSIUM SHAREHOLDER fhlbi.com The vision for FHLBank Indianapolis has been to remain the most reliable and trusted partner to our members by providing reliable funding and liquidity solutions, as well as tailored affordable housing and volunteer programs. My goal as President and CEO is to ensure that the Bank continues to pursue this vision and mission while creating a meaningful impact across the communities we serve. Brendan McGrath PRESIDENT & CEO Your Trusted Business Partner C O N N E C T G R O W L E A R N SAVE THE DATES 2 0 2 6
DIRECTORS, STAFF AND CREDITS IBA BOARD OF DIRECTORS OFFICERS Matthew W. Howrey, Chair............................. North Salem State Bank David M. Findlay, FirstViceChair.......................... Lake City Bank, Warsaw Lisa Arnold, SecondViceChair........................... Home Bank, Martinsville Benjamin J. Bochnowski, ImmediatePastChair. . . . . . . . . . . . . . . . Peoples Bank, Munster Amber R. Van Til, PresidentandCEO.................... Indiana Bankers Association CONSTITUENT DIRECTORS Garry D. Kleer, ABAMembershipCouncil....................... First Bank Richmond Kent A. Liechty, ICBAStateDirector........................... First Bank of Berne Amanda Morris-Feldman, IBA FLD President . . . . . . . . First Federal Savings Bank, Rochester Karen B. Woods, Non-Indiana Headquartered Banks . . . . . . . . First Financial Bank, Cincinnati REGIONAL AND AT-LARGE DIRECTORS Mark “Doc” Holt, At-Large.................... First Farmers Bank & Trust Co., Converse Nicole S. Lorch, At-Large.............................. First Internet Bank, Fishers J. Daniel Maddox, NorthRegion..................... Citizens State Bank, New Castle Bradley J. Monts, NorthRegion. . . . . . . . . . . . Hoosier Heartland State Bank, Crawfordsville Jacqueline M. Ruge-Perkins, NorthRegion.................. First State Bank of Porter Mark E. Bruin, SouthRegion...................... The National Bank of Indianapolis David A. Coffey, SouthRegion....................... Mutual Savings Bank, Franklin Eric J. Lane, SouthRegion.................. First Federal Savings Bank of Washington IBA FUTURE LEADERSHIP DIVISION ADVISORY BOARD Amanda Morris-Feldman, President .. .. .. .. ...... First Federal Savings Bank, Rochester Greg Barnes Jr., Vice President ........................... STARBank,FortWayne Ryan Anderson .. .. .. .. .. .. .. .. ........... The Fountain Trust Company, Covington Jenilee Bransteter .. .. .. .. .. .. .. .. .. .. .. .. ............... First Bank of Berne Jordan Briggeman . . . . . . . . . . . . . . . . . . . . . Springs Valley Bank & Trust Company, Jasper Ashley Burns .................................. FirstNationalBank,Cloverdale Michael J. Clampitt ...................................NorthSalemStateBank Brandi Dunn .. .. .. .. .. .. .. .. .. .. .. .............. The Farmers Bank, Frankfort Larissa Fox .................................... OldNationalBank,Evansville Kyle Goodwin .. .. .. .. .. .. .. .. .. .. .. .. .. ............... DeMotte State Bank Christopher Griffith .. .. .. .. .. .. .. .. .. .. ............ First Harrison Bank, Corydon Zach Hockersmith . . . . . . . . . . . . . . . . . . . . . Hoosier Heartland State Bank, Crawfordsville Casey Johnson .. .. .. .. .. .. .. .. .. .. .. .. ............. Home Bank, Martinsville Laura Shake .. .. .. .. .. .. .. .. .. .. ............. The National Bank of Indianapolis Casey Shireman ........................................NWSB,Charlestown Vanessa Spicer .. .. .. .. .. .. .. .. ......... Community First Bank of Indiana, Kokomo IBA STAFF Amber R. Van Til ........................................ PresidentandCEO Rod Lasley ......................................... ChiefOperatingOfficer Dax Denton ............................................ChiefPolicyOfficer Christina M. Bennett, CMP . . . . . . . . . . . . . . . . . . . . . . VicePresident–Meetings&Events Evan Hoffmeyer, CAE .. . . . . . . . . . . . . . . . . . . . . . . . . . VicePresident–Communications Josh Myers .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VicePresident–MemberEngagement Laurie A. Rees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VicePresident–Education&Training Connor Wong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VicePresident–GovernmentRelations Emily Brooks ........................................DigitalMediaManager Molly Gibbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Events&Products/ServicesAssistant Elizabeth DeHaven ......................................EducationManager Katie Yates ....................................EducationMeetingCoordinator Timothy Fry .............................................StaffAccountant Tracy Kubly .......................................... TechnologyManager Silvia Regalado ......................................AdministrativeAssistant FINANCIAL SERVICES ACADEMY Chris Fisher, M.Ed. ....................................... PresidentandCEO Sara Holmes, M.Ed. ..............................Curriculum&PathwayManager OUR ASPIRATION The Indiana Bankers Association strives to grow stronger banks and stronger communities. OUR VALUES In fulfilling our mission, we will: • maintain the highest ethics, integrity and respect for others; • provide service with professionalism, innovation and resourcefulness; • instill passion, a positive attitude and enthusiasm; and • remain mindful that the success of the IBA is judged by the success of its members. indiana.bank Vol. 109 No. 6 INDIANA BANKERS ASSOCIATION 8425 Woodfield Crossing Blvd., Suite 155E Indianapolis, IN 46240-7321 PUBLISHER Amber R. Van Til EDITOR Evan Hoffmeyer, CAE ADVERTISING Josh Myers DESIGN The newsLINK Group SUBMISSIONS HB@indiana.bank ADVERTISING Media kits are available at indiana.bank. Advertising is reserved for members and associate members of the Indiana Bankers Association. DEADLINES Editorial and ad reservations are due the 20th of the month, two months before publication. SUBSCRIPTIONS Subscriptions are provided free of charge to members and associate members of the Indiana Bankers Association. ABOUT The flagship publication of the Indiana Bankers Association, Hoosier Banker is distributed to all banks and thrifts headquartered in Indiana, IBA-member banks headquartered out-of-state and IBA associate members. PUBLICATION DISCLAIMER Hoosier Banker (ISSN 0018 473X) is published bimonthly by the IBA Service Corp., a subsidiary of IBA Holding Company Inc., which is a wholly owned subsidiary of the Indiana Bankers Association. Material published in Hoosier Banker and on the IBA website is the property of the IBA. All rights reserved. CONTACT IBA Email IBA staff using first name initial and last name, plus “@indiana.bank” – example: JDoe@indiana.bank. November/December 2025 3
38 Diane E. Dalton Vice President, Community Development Officer – Peoples Bank, Munster 24 The Best of Both Worlds Traditional Services + Modern Solutions By Barry Schmidt, Cambridge Investment Research Inc. 48 Credit Card Profitability 101 The Playbook for Community Banks By Anil Goyal, CorServ 10 LEADERS IN BANKING Excellence 4 HOOSIERBANKER IN THIS ISSUE
34 Features 6 Vantage Viewpoint By Amber R. Van Til, Indiana Bankers Association 7 Chairman’s Report By Matthew W. Howrey, Indiana Bankers Association 8 2025-26 IBA Education Calendar COVER STORY 10 Leaders in Banking Excellence Class of 2025 28 It’s Time to Work Together to Stop Scams By Rob Nichols, American Bankers Association 30 Making a Difference, One Act at a Time By Rebeca Romero Rainey, Independent Community Bankers of America 34 Rooted in Growth 2025 Annual Convention By Christina M. Bennett, Indiana Bankers Association 60 Centennial Celebration Articles HUMAN RESOURCES 20 Personal Posts, Professional Problems Private Employers’ Rights To Discipline Employee Online Activity By Joey K. Wright, Amundsen Davis LLC DIRECTORS & SENIOR MANAGEMENT 24 The Best of Both Worlds Traditional Services + Modern Solutions By Barry Schmidt, Cambridge Investment Research Inc. 46 Moving Beyond ‘Set It and Forget It’ Elevating Portfolio Management From Passive To Purposeful By Andrea Pringle, The Baker Group GR SUMMIT 26 Advocacy Amid a Shutdown 2025 IBA Annual Washington Trip By Dax Denton, Indiana Bankers Association COMPLIANCE CONNECTION 32 Protecting Your Interests as a Lender Subordination, Non‑Disturbance and Attornment Forms By Keaton J. Miller, Krieg DeVault LLP BANKER PROFILE 38 Diane E. Dalton Vice President, Community Development Officer – Peoples Bank, Munster LENDING & CREDIT 48 Credit Card Profitability 101 The Playbook for Community Banks By Anil Goyal, CorServ PSP SHOWCASE 50 PSP Year-End Summary 2025 By Rod Lasley, Indiana Bankers Association OPERATIONS & TECHNOLOGY 58 Turning Missed Moments into Meaningful Connections How AI Drives Deposit Growth by Amplifying the Human Touch in Community Banking By Tracy Graham, Aunalytics Departments 6 Don’t Miss Out! 7 Digital Extras 18 Banking Center News 19 Mergers & Acquisitions 23 IBA ‘High Five’ Awards 23 In Memory Of … 27 From The Board Room 40 Banking on Community 42 Bankers on the Move 47 Honorable Mentions 56 Anniversary Milestones 57 Taking It Easy 57 IBA Staff Milestones 62 Advertiser Index November/December 2025 5 INTERACT WITH IBA
I Amber R. Van Til President and CEO Indiana Bankers Association AVanTil@indiana.bank Vantage VIEWPOINT BY AMBER R. VAN TIL, INDIANA BANKERS ASSOCIATION I love getting to brag about your Association every year in my November/December retrospective, but this year’s feels unique. Something special is happening in Indiana banking, and I cannot wait to see where our industry goes over the next few years. First, a few highlights from this year: ▶ Record turnout at the Future Leadership Division’s annual Leadership Conference with more than 225 emerging leaders and college interns attending in July. ▶ Record turnout at the Banking on Women Conference in October with more than 500 attendees. ▶ Dozens of bankers joined us for the Annual IBA Washington Trip in October. Special thanks to Maria Dowers, our executive & government relations coordinator, for handling the ever-changing logistics amid the government shutdown. Dax Denton details that trip on page 26. Looking ahead to next year, we will formally launch the Financial Services Academy with its first class of high school apprentices in August. The state has approved our curriculum and we’re on track for an inaugural class that spans the entire state. You still have time to sign up to host apprentices if you haven’t already. Reach out to Chris Fisher, FSA’s president & CEO, at CFisher@indiana.bank with any questions. It’s not an exaggeration to say this program has the potential to make a generational impact on Indiana’s banking industry and seeing dozens of our member banks come together to lay that foundation is inspiring. In this Association’s first 125 years of existence, there were only two instances of a Hoosier banker being tapped to lead one of our national counterparts. We received word earlier this fall that we’ll add to that list twice in less than five years. Lucas White at The Fountain Trust Company, Covington, assumed the chairmanship of the Independent Community Bankers of America last year and finished his term in March. Jim Ryan of Old National Bank, Evansville, was named vice chair of the American Bankers Association earlier this fall, putting him in line for ABA’s chairmanship in its 2027-28 member year. As we told you in our last issue, we expect to see the state’s first de novo in nearly 20 years in the first quarter of the new year with Generations Community Bank, Indianapolis. And the IBA’s Board is getting ready to finalize its new three-year strategic plan to better serve each and every one of our members, from the newest to the 90 institutions that have been with us for more than a century. Something special is happening in Indiana banking. Reach out to the IBA’s offices to ask how you can be part of ushering in the next generation of banking excellence. DON’T MISS OUT! 1 Ag Clinic Dec. 4 Learn alongside and connect with more than 250 senior lenders and agricultural leaders from throughout the region. 2 Internal Bank Audit School Dec. 9-10 Learn about regulatory hot topics while reviewing traditional audit concepts. 3 Indiana Economic Outlook Luncheon Dec. 12 Learn what to expect in the state’s economic landscape for 2026. 6 HOOSIERBANKER
DIGITAL EXTRAS Use the QR code to read every article in this issue, plus these digital-only stories! 1 Ineffective Board Oversight Does your board know the right questions to ask and how to interpret the answers when reviewing your cybersecurity? 2 Debanking Compliance Deadlines to comply with Trump administration executive orders against supposed debanking are coming up in December and January. 3 Smarter Lead Generation Generating leads for new business isn’t just a combination of behaviors and skills. You must also have the right target client. H Matthew W. Howrey Chairman Indiana Bankers Association President and CEO North Salem State Bank Matt has served as president and CEO of North Salem State Bank and its holding company, North Salem State Bancorporation, since 2010. Prior to joining the bank in 2008 as chief financial officer, he served as a bank examiner for the Indiana Department of Financial Institutions, reaching the level of senior financial examiner. Chairman’s REPORT BY MATTHEW W. HOWREY, INDIANA BANKERS ASSOCIATION Having spent the majority of the last 15 years volunteering in some form or fashion with the IBA, I thought I had seen it all. Serving this past year as your chairman, I’ve learned how lucky we are to have such an amazing state association. As we traveled from the dual affiliates summit (for state associations that are affiliated with both ABA and ICBA), to ICBA LIVE and the Central States Conference, the theme was the same. The IBA is the gold standard that other states try to reach, especially with our Mega Conference. One of my passions is developing the next generation of banking talent. A special shout out to Ashley Ahrens, my bank’s senior vice president of retail operations, who was named this year’s Woman on the Rise at the Banking on Women Conference. You can read more about her accomplishments on the IBA website and in the January/February issue of Hoosier Banker. I am also proud to say that my year as chair saw record attendance at the FLD Leadership Conference in July with more than 225 emerging leaders and college interns. And the IBA is leading the state with our new high school apprenticeship program, the Financial Services Academy. So far, we have 25 banks committed to host a combined 45 apprentices in the inaugural class starting next August. We believe these apprentices are vital for the future of community banking, which is why my own bank has committed to host three and I am personally serving on the FSA’s governance committee even after I formally pass the chairman’s gavel to David Findlay at the end of the year. As I conclude my year as chairman, I want to extend a heartfelt thank you to those who have supported me the past year while I played hooky with the IBA; to Amanda, who is always up for a quick road trip in between the kids’ ballgames; and to the best group of coworkers in the world for handling the fort while I was gone. As I pass the gavel to David, I am confident that the IBA will continue its success. With all our local and national victories in 2025, it’s good to be a banker again – and the future only gets brighter. November/December 2025 7
2025-26 IBA EDUCATION CALENDAR EDUCATION CALENDAR See all education opportunities at indiana.bank/calendar. DECEMBER Treasury Management Forum Dec. 2: IBA Center Chief Credit Officer Forum Dec. 3: IBA Center Ag Clinic Dec. 4: Beck Agricultural Center, West Lafayette Internal Bank Audit School Dec. 9-10: IBA Center Advanced Commercial Lending School Dec. 9-10: IBA Center Loan Operations Manager Forum Dec. 11: IBA Center Essentials of Banking – Part 6: WOW! Service and Growing the Bank Dec. 11: Virtual Economic Outlook Luncheon Dec. 12: Renaissance Indianapolis North Hotel, Carmel JANUARY Understanding Bank Performance Jan. 8-9, 15-16, 22-23, 29-30: Virtual Retail Management Series – Part 1: Essentials of Leading a High-Performing Team Jan. 14: IBA Center Fraud Forum Jan. 14: IBA Center Senior Retail Banking Officer Forum Jan. 15: IBA Center Physical Security Officer Forum Jan. 15: IBA Center BSA Officer Forum – Group 1 Jan. 21: IBA Center BSA Officer Forum – Group 2 Jan. 22: IBA Center Essentials of Banking – Part 1: Overview of Banking Jan. 22: Virtual Compliance Officer Forum Jan. 27: IBA Center Frontline Branch Series – Session 1 Jan. 28: Virtual Information/Cybersecurity/IT/ Operations Officer Forum – Group 1 Jan. 28: IBA Center Information/Cybersecurity/IT/ Operations Officer Forum – Group 2 Jan. 29: IBA Center FEBRUARY BSA Graduate School Feb. 3-4: Virtual Senior Lender Forum – Group 1 Feb. 4: IBA Center Senior Lender Forum – Group 2 Feb. 5: IBA Center Outside Calling School – Part 1 Feb. 5: Virtual Community Bankers for Compliance – Session 1: Using APR Software Feb. 10: IBA Center & Virtual Workshop: Building a Competitive Retail Wealth Management Program Feb. 11: IBA Center & Virtual Outside Calling School – Part 2 Feb. 12: Virtual CFO Forum – Group 1 Feb. 12: IBA Center CFO Forum – Group 2 Feb. 13: IBA Center Marketing Director Forum Feb. 18: IBA Center Call Report Update Feb. 19: IBA Center & Virtual 8 HOOSIERBANKER
CONGRATULATIONS GRADUATES FROM INDIANA! Rob Avery Horizon Bank Fishers Andrea Bullock 1st Source Bank South Bend Travis Cornett Citizens State Bank of New Castle, Indiana New Castle Marty Eisele FCN Bank, National Association Brookville Nick Givens The Riddell National Bank Brazil Chase Haltom First National Bank Cloverdale Travis Hunt The Farmers & Merchants State Bank Geneva Angelica Manning Owen County State Bank Spencer Vicky Pickering First Farmers Bank & Trust Co. Kokomo Brad Pressley Owen County State Bank Spencer Ryan Renfroe Greenfield Banking Company Westfield Brent Young FCN Bank, National Association Brookville Educating Professionals, Creating Leaders 2025 GSB.ORG Sponsored by: _GSB_GradAd_Indiana_0925_V2.indd 1 9/12/25 12:28 PM
TThe Indiana Bankers Association created the Leaders in Banking Excellence Awards in 2018 to showcase exceptional individuals who have positively impacted Indiana banks and the communities they serve. This year’s awards were presented on Monday, Sept. 8, at a ceremony at the IBA’s Annual Convention in French Lick. Dignitaries who honored this year’s four recipients were U.S. Rep. Rudy Yakym, R-Ind. (via video); Sen. Travis Holdman, R-Markle, majority caucus chair of the Indiana State Senate; Director Thomas C. Fite, Indiana Department of Financial Institutions; Christopher D. Cook, president and CEO of The Farmers Bank, Frankfort; IBA Chairman-elect David M. Findlay; and Amber R. Van Til, IBA president and CEO. Each honoree was invited to make their own comments and was then presented with an ebony keepsake plaque. The ceremony culminated with a viewing of the honorees’ crystalline plaques that were later placed within the permanent Wall of Excellence on display at the IBA offices. All inductees were nominated by IBA member organizations and approved by the IBA Board of Directors. Congratulations to the 2025 class of Leaders in Banking Excellence: ▶ Thomas W. Dinwiddie, Dinsmore & Shohl LLP, Indianapolis ▶ Donald E. Goetz, DeMotte State Bank ▶ Karen I. Miller, The Farmers Bank, Frankfort ▶ Christopher J. Murphy III, 1st Source Bank, South Bend COVER STORY LEADERS IN Banking Excellence CLASS OF 2025 10 HOOSIERBANKER
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COVER STORY CONT. 12 HOOSIER BANKER
Karen I. Miller, past president and CEO of The Farmers Bank, Frankfort, began her 30-year banking career in 1985 at Clinton County Bank & Trust, moving to The Farmers Bank in 1995. A 30-year member of the Indiana CPA Society, Miller eventually served as chief financial officer of the bank before becoming the first female president/CEO and board member in the bank’s history in 2006. She retained that title until her passing in 2015. Active in her community, Miller was a past president of Clinton County Partners in Progress and Frankfort Main Street, and served on the boards of the Indiana Bankers Association, Indiana Chamber of Commerce, Clinton County Chamber of Commerce, Clinton County United Way and Clinton County Community Foundation. She earned a bachelor’s degree from Ball State University and received her Certified Public Accountant certification from the State of Indiana. Thomas W. Dinwiddie, a partner at Wooden McLaughlin LLP, which merged into Dinsmore & Shohl LLP, has been a leader in banking, real estate and real estate finance for more than 50 years. He represented the Indiana Mortgage Bankers Association for more than 30 years, regularly participating in drafting statutes governing mortgage lending in Indiana and becoming the first recipient of the Indiana Mortgage Bankers Association’s Distinguished Service Award. Tom regularly speaks to banking organizations across the country on compliance and real estate finance issues, bringing a national scope to his mortgage banking and finance practices. Beyond his law practice, Tom was appointed to the board of Merchants Bank, Carmel, in 2002 and the board of its holding company in 2022. He is a graduate of DePauw University and of the Indiana University Robert H. McKinney School of Law. Donald E. Goetz has spent his entire banking career with DeMotte State Bank. Starting in 1976 fresh after graduating from Purdue University, he worked his way up to president & CEO in 1988 when he was just 34 years old. In his time at the helm, Goetz completed the successful acquisition of Morocco State Bank, established 10 new branches and grew the bank’s shareholder base significantly, maintaining healthy, stable returns year over year. He is a board member for the Indiana Department of Financial Institutions and Northwest Jasper Regional District (NORWEJ) Water Department, is a past president of the DeMotte Chamber, and has previously served on the Jasper County Tax Abatement Advisory Board and Kankakee Valley Intermediate School Bond Board among many other community organizations. Christopher J. Murphy III’s banking career spans over 60 years, starting with an internship at the Office of the Comptroller of the Currency when he was 17, then 3.5 years at Citibank after graduating from the University of Notre Dame, earning an MBA from Harvard and completing law school at the University of Virginia. He then joined his father-in-law and a group of investors to buy what was then The First Bank and Trust Company of South Bend, now 1st Source Bank, serving as a mix of director, president and CEO of the bank and its holding company for 52 years. Under his leadership, 1st Source has grown from $220 million in total assets with nine banking centers to $9 billion with 78 locations. Murphy has served on numerous local, regional and national for-profit and not-for-profit boards, including the Indiana Bankers Association, the Federal Reserve Bank of Chicago and the Indiana Commission for Higher Education. He was named a Sagamore of the Wabash in 2004 & 2024. Class of 2025 Plaque Inscriptions November/December 2025 13
We’re here for excellence. We’re a business-minded law firm with a practical edge. Our tailored approach and passion for service are qualities helping our clients achieve their goals. Together, we’re redefining legal excellence. We’re here for you. dinsmore.com Dinsmore & Shohl LLP 211 N. Pennsylvania St., Suite 1800 | Indianapolis IN 46204 Attorney Advertising. © 2025 All Rights Reserved. Congratulations to Dinsmore’s own Tom Dinwiddie on being honored as a Leader in Banking Excellence by the Indiana Bankers Association. Donald E. Goetz, CEO DeMotte State Bank RECOGNIZED AS IBA Leader in Banking Excellence As we celebrate Don’s recognition as an IBA Leader in Banking Excellence, we’re reminded of the example he sets, one rooted in responsibility, vision, and a deep commitment to the places we call home. His passion for community continues to inspire DeMotte State Bank to keep dreaming, keep building, and keep working to make our communities stronger.
1st Source Corporation is proud to congratulate our Executive Chairman and former CEO, Chris Murphy, for recognition as a Leader in Banking Excellence by the Indiana Bankers Association. This honor is a well-deserved tribute to a remarkable leader, known not only for his business acumen, but his ability to lead by example with strength, resilience and humanity. Chris’ passion and dedication for his colleagues, clients and communities drives us to fulfill our mission of helping clients achieve security, build wealth and realize their dreams. His vision and servant leadership have helped strengthen our communities, making them better places to live, work, build businesses, raise families and worship. Through his leadership and guidance, clients have experienced personalized attention to meet their unique financial needs, always keeping their best interest in mind for the long-term. This is at the heart of all we do. Congratulations to our friend, mentor and steadfast leader, Chris Murphy; we thank you for your compassionate guidance and inspiring leadership. Your Colleagues at 1st Source Corporation Executive Chairman Murphy III Christopher J. congratulations
TheFarmersBank.com/KarenMiller Karen I. Miller Aug. 2, 1955 - Nov. 6, 2015 The Farmers Bank takes great pride in honoring the lasting legacy of former President and CEO Karen I. Miller. As the first female CEO of The Farmers Bank, she has been posthumously recognized with the Indiana Bankers Association’s highest distinction, the Leaders in Banking Excellence Award. Honoring a Legacy
Honor the shining stars of banking in your community by nominating the leaders, past and present, who have helped lead your institution to excellence. For more information about the annual IBA Leaders in Banking Excellence awards and nomination process, please contact Rod Lasley at the IBA, 317-387-9380, RLasley@indiana.bank. This prestigious distinction, IBA’s highest honor, celebrates exceptional bankers throughout Indiana’s history who have left their mark in Banking Community Service Civic Involvement Please consider the current and past presidents, CEOs, directors and others who have played an integral part in the success of your institution at the local level, as well as in the Indiana banking community. 2026 class of the IBA Leaders in Banking Excellence. Now through March 30, 2026, the Indiana Bankers Association is accepting nominations for the
BANKING CENTER NEWS The Bippus State Bank, Huntington, cut the ribbon on its new 15,000-square-foot operations center in downtown Huntington in September. The two-story, state-of-the-art facility brings the bank’s regional staff together under one roof at 2871 Northpark Ave. After the ribbon cutting, bank leaders offered guided tours of the new center. IBA associate member Design Collaborative, Fort Wayne, served as the architect for the project, overseeing both the design and construction of the facility. The exterior pairs warm brick with sleek metal panel accents, while the interior offers a large training room and a mix of private offices, open workstations and collaborative areas that improve operational efficiency while creating a comfortable and productive environment for staff. At the heart of the operations center is a two-story entry and community hub that’s filled with natural light, designed to energize employees and foster connection. The bank cut the ribbon on its new operations center Sept. 17, 2025, in downtown Huntington, Ind. The Farmers Bank, Frankfort, converted all its branches to financial centers as of Sept. 5. The shift emphasizes specialized advisors and new technology while still providing everyday banking services. The bank has utilized video ATMs at its Westfield financial center since it opened in 2023. They will expand to more locations in the coming months, staffed by virtual center employees located across multiple locations, creating expanded service access while making the most of the bank’s resources. As part of this transition, the bank has begun elevating the look and feel of each location. This long-term aspect of the project coincides with the bank’s 150th anniversary next year. The transition from branches to financial centers includes updated physical design and look, including at the bank’s headquarters in Frankfort. Horizon Bank, Michigan City, broke ground in September for its newest branch location at 38th Street and Arlington Avenue in Indianapolis. The branch is expected to open in spring 2026. The new location will expand Horizon’s presence in Indianapolis and bring modern, customer-focused banking services to the community. Designed to meet a wide range of financial needs, the branch will provide personal and business banking solutions, along with a dedicated mortgage loan originator to assist customers with home financing. (from left) Mark Secor, executive vice president, chief administration officer; Todd Etzler, executive vice president, chief legal & risk officer; Jim Paul, senior vice president-retail banking; John R. Stewart, executive vice president, chief financial officer; Thomas Prame, chief executive officer Lake City Bank, Warsaw, opened its newest branch in Westfield in September. The new banking center represents the bank’s 55th branch overall and its ninth in the Indianapolis region. The full-service branch is located at 170 Jersey St. in the Union at Grand Junction development in downtown Westfield. Grand Junction Plaza – which the bank helped finance – includes apartments, retail and office space, restaurants and public parking. The office will be managed by Stacy R. Oswald, vice president, retail banking officer. The branch’s retail banking team will include (from left) Stacy Oswald, Juliana Wright, Lisa Smith and Nelly Collana. 18 HOOSIERBANKER
MERGERS & ACQUISITIONS Fifth Third Bancorp, parent company of Fifth Third Bank, Cincinnati, and Comerica Incorporated, parent company of Comerica Bank, Dallas, announced Oct. 6 that they have entered into a definitive merger agreement under which Fifth Third will acquire Comerica in an all-stock transaction valued at $10.9 billion. Pending regulatory approvals, this transaction would create the ninth-largest bank in the country with approximately $288 billion in assets. The merger is anticipated to close at the end of the first quarter of 2026. First Merchants Corporation, holding company of First Merchants Bank, Muncie, and First Savings Financial Group, Inc., parent company of First Savings Bank, Jeffersonville, announced Sept. 25 that they have entered into a definitive merger agreement in which First Savings will merge with and into First Merchants in an all-stock transaction valued at approximately $241.3 million. First Savings operates 16 banking center locations in southern Indiana with total assets of $2.4 billion, total loans of $1.9 billion and total deposits of $1.7 billion. The transaction is expected to close in the first quarter of 2026, with system integration completed during the second quarter. The combined institution will have approximately $21 billion in assets with 127 branches across Indiana, Michigan and Ohio. First Merchants expects to appoint Larry W. Myers, president & CEO and a director of First Savings, to its Board of Directors in connection with the merger. Huntington Bancshares Inc., parent company of Huntington Bank, Columbus, Ohio, announced July 14 it will acquire Veritex Holdings Inc., a bank holding company based in Dallas, in a transaction valued at $1.9 billion. At the end of the first quarter, Veritex reported $13 billion in assets, $9 billion in loans and $11 billion in deposits. The merger was expected to close by the end of 2025. Power your business intelligence models with market insights from the premier source for banking-specific financial data. November/December 2025 19
I Personal Posts, PROFESSIONAL PROBLEMS PRIVATE EMPLOYERS’ RIGHTS TO DISCIPLINE EMPLOYEE ONLINE ACTIVITY BY JOEY K. WRIGHT, AMUNDSEN DAVIS LLC HUMAN RESOURCES In the Age of Information, a constant barrage of social media moments, viral posts, TikToks and the like has become an unescapable part of society. Each new current event is likely to result in online discourse that permeates into every area of our day-to-day lives. To some, these posts seem personal and private, but an employee’s online activity can quickly extend into the workplace. For banks and other financial institutions where reputation, regulatory compliance and public trust are paramount, a single employee post can do serious damage to an institution’s bottom line. But how far can a private employer in the financial sector go in disciplining an employee for something they posted on their personal page? The answer depends on the content of the post, the applicable laws and how the institution responds. The First Amendment Does Not Apply to Private Employers When employers seek to address employee personal, off-the-clock online activities, employees will often argue that their “free speech rights” are being violated. While this is a very common misconception, the First Amendment limits government actions, not those of private employers. Essentially, First Amendment protections are not absolute, and private entities are not prevented from setting their own rules related to speech. A private company can generally take action if an employee posts offensive, discriminatory or disparaging comments that conflict with the organization’s values, even if the post was made outside of work hours. For example, if a loan officer at a regional bank posts inflammatory political comments on a personal Facebook page and identifies herself as a bank employee in her profile, the bank can generally discipline her if the post damages the bank’s reputation or violates its code of conduct. There’s no constitutional shield in the private employment context. Reputational Harm Is a Serious Risk in the Financial Industry Financial institutions rely on public confidence. Even off-duty conduct can undermine that trust. Consider this real-world scenario: A customer service representative at a bank publicly posts a TikTok video mocking a customer’s financial habits. Even without naming the individual, the video references the branch location. The post goes viral, drawing local media attention. While this was done on personal time, on a private account, the bank can discipline the employee for breaching confidentiality and damaging the institution’s reputation. Social Media Policies Are Foundational Institutions should have clear, consistently enforced social media and code of conduct policies that identify the institution as a private employer and clearly define expectations for off-duty conduct. Common policy prohibitions include: ▶ disclosing confidential or customer information; ▶ making discriminatory, harassing or defamatory statements; ▶ using the institution’s name or logo inappropriately; 20 HOOSIERBANKER
▶ implying official representation without authorization; and ▶ engaging in behavior that could harm the institution’s reputation. Having a clear policy not only gives employees notice, but also provides legal backing when discipline is challenged. Some Legal Protections Still Apply While institutions do have broad discretion, some off-duty speech is legally protected: ▶ NLRA-Protected Concerted Activity: Employees have the right to discuss wages, working conditions or management practices, even on social media. For example, if a group of tellers posts on Facebook criticizing unsafe working conditions or pay practices, disciplining them may violate the National Labor Relations Act, even in a non-unionized institution. ▶ Whistleblower Protections: Posts that raise concerns about fraud, discrimination or violations of financial regulations may be protected under whistleblower or anti-retaliation laws. For example, if an employee posts concerns about a bank’s compliance with anti-money laundering laws, disciplining that employee could trigger regulatory scrutiny. ▶ State Off-Duty Conduct and Social Media Laws: Some states limit discipline for lawful political or recreational activity outside of work. Institutions operating in multiple states should be mindful of these variations.* Weighing Response and Risk Even when discipline is permissible, financial institutions should assess the impact and proportionality of their response. Questions to consider: ▶ Does the post identify the institution or implicate its business? ▶ Has it been shared widely or caused reputational harm? ▶ Does it involve protected activity or whistleblowing? ▶ Has the policy been applied consistently in similar situations? For example, a bank might issue a warning for a minor, ill-advised political post, but terminate for a breach of confidentiality or discriminatory remarks linked to the institution. Consistency is critical to avoid claims of unfair treatment or discrimination. Best Practices for Financial Institutions To manage these issues effectively: ▶ Maintain clear, legally compliant social media policies tailored to the financial industry’s heightened reputational and regulatory risks. ▶ Train employees regularly, emphasizing confidentiality, professional conduct and online representation of the institution. ▶ Involve legal and compliance teams early when evaluating posts that may involve protected activity or regulatory issues. ▶ Document disciplinary decisions thoroughly to demonstrate legitimate, non-discriminatory reasons for action. ▶ Apply policies consistently across roles and levels of seniority. For banks and financial institutions, the stakes of employee social media activity are uniquely high. While private employers have significant latitude to discipline posts that violate policy or damage reputation, these issues demand consistent, thoughtful enforcement. As with many modern legal issues, this area is constantly evolving. Employers should stay informed and consult with experienced legal counsel to assist in navigating uncertain territory. Information in this article is provided for general information purposes only and does not constitute legal advice or an opinion of any kind. You should consult with legal counsel for advice on your institution’s specific legal issues. * States like California, Colorado, New York and North Dakota have broader laws protecting employees’ lawful, off-duty conduct, including social media activity, from adverse employment actions. Joey K. Wright Attorney Amundsen Davis LLC JWright@AmundsenDavisLaw.com As an attorney with nearly a decade of experience, Joey uses her knowledge and voice to make a difference for her clients and their businesses. She thoughtfully represents employers facing a variety of employment issues, including hiring and firing, discrimination and harassment, compensation and discipline. Amundsen Davis LLC is a Diamond Associate Member of the Indiana Bankers Association. November/December 2025 21
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IN MEMORY OF … Jeffrey L. Goben passed away on Sept. 4, 2025. He was 73 years old. Goben had a successful 41-year career as a banker, including co-founding Heartland Community Bank, Franklin, in 1997. He served as its executive vice president and chief operating officer until it merged with Horizon Bank, Michigan City, in 2012. He stayed on as a senior vice president-sales, branch administrator until his retirement in 2014. Goben returned to the industry in 2017 as a board member for Mutual Savings Bank, Franklin. He served on that board until his passing. Goben was a dedicated community servant as a past president of the Sertoma Club of Greenwood and Greenwood Chamber of Commerce, former member of the Kiwanis Club, longest-standing member of Dye’s Walk Country Club and a member of the IBA’s 40 Year Club. Then-Gov. Mike Pence named him a Distinguished Hoosier in 2016, and Mutual Savings Bank presented him with its Community Spirit Award in 2021. He is survived by his wife of more than 50 years, Miche; two sons; three grandchildren; three sisters and many nieces, nephews, grandnieces and grandnephews. In lieu of flowers, memorial contributions can be made to the Sertoma Club of Greenwood. IBA ‘HIGH FIVE’ AWARDS Congratulations to Evan Hoffmeyer, who was honored with the Indiana Bankers Association High Five Award in September. Hoffmeyer serves as the Association’s vice president of communications. The High Five Awards support professional development by inviting Association members and staff to submit names of IBA employees who perform outstanding acts of service. Nominations are read at monthly staff meetings, and a drawing determines the winner. To nominate an IBA employee for the High Five Award, call (317) 387-9380 or email HB@indiana.bank. Dec. 12 Renaissance Indianapolis North INDIANA ECONOMIC OUTLOOK LUNCHEON Learn about what to expect in the state’s economic landscape in 2026. Click on the icon in HB Digital or go to indiana.bank/calendar BancMac provides correspondent and wholesale lending and is your Community Bank Mortgage Partner to help your financial institution originate fixed-rate secondary market loans including: PROGRAMS • Conventional Loans • USDA Rural Development Loans • Rural Living (Hobby Farm) Loans • VA Loans • Jumbo Loans • FHA Loans OUR PARTNERS RECEIVE: • Superior Service & Competitive Pricing • No Minimum Volumes • Significant, Non-Interest Fee Income • Non-Solicit Protections & More BANCMAC COMMUNITY BANC MORTGAGE CORP. YOUR COMMUNITY BANK MORTGAGE PARTNER bancmac.com mortgages@bancmac.com 888.821.7729 | NMLS# 571147 November/December 2025 23
I The Best of BOTH WORLDS TRADITIONAL SERVICES + MODERN SOLUTIONS BY BARRY SCHMIDT, CAMBRIDGE INVESTMENT RESEARCH INC. DIRECTORS & SENIOR MANAGEMENT In today’s fast-paced, digital environment, clients expect convenient, high-quality service across every area of their financial lives. The rise of integrated products and services – combined with the ongoing Great Generational Wealth Transfer – has brought these expectations to the forefront. Next-generation clients increasingly look for a single, trusted source that can help them manage banking, investing and planning needs seamlessly. For community banks, this shift presents both a challenge and an opportunity: the challenge of meeting evolving expectations without overextending resources, and the opportunity to strengthen relationships by broadening service offerings. Expanding Services Without Losing Focus Offering wealth management and personal financial management tools can be a strategic way for community banks to enhance their value proposition and deepen client loyalty. Yet, many institutions are not taking advantage of this opportunity. According to the 2024 CSBS Annual Survey of Community Banks, only 36% of respondents currently offer wealth management services, and 42% provide personal financial management tools. By contrast, more than half of the surveyed banks said they have no plans to offer wealth management in the near term, and nearly half do not plan to provide personal financial management tools. One reason for this hesitation is the complexity of building an in-house program. Launching and maintaining investment services requires dedicating resources to personnel, technology, compliance oversight and operational infrastructure – resources that may be difficult to allocate without impacting the bank’s core operations. The Role of Strategic Partnerships For banks that want to expand into wealth management while maintaining focus on their primary mission, partnering with an experienced wealth management firm can be a practical solution. The right partner can help design a program that aligns with the bank’s goals, integrates smoothly into existing operations and offers flexibility in how client relationships are managed. Key benefits of these partnerships can include: ▶ Access to technology platforms that improve efficiency and client experience. ▶ Connection to a network of investment professionals. ▶ Support for business continuity and succession planning. ▶ Compliance oversight tailored to the institution’s needs. ▶ A range of investment products suitable for various client goals. More importantly, program structures can be customized – whether through contract design, compensation models or client relationship ownership – to reflect the culture, values and long-term vision of the institution. Meeting Today’s Needs While Preparing for Tomorrow Competition for client relationships is stronger than ever. Institutions that retain assets locally and offer comprehensive financial solutions are well-positioned to remain a central part of their clients’ lives. Wealth management services not only help reduce deposit attrition to outside providers but also enable banks to deliver the next level of service – helping customers pursue long-term financial well-being with the guidance of a trusted local institution. 24 HOOSIERBANKER
® Each community bank is unique, with its own culture, customer base and strategic priorities. Their shared aim is to build lasting relationships by delivering the services needed now and in the future. Thoughtfully expanding into investment and planning services – whether through in-house capabilities or a strategic partnership – can help achieve that goal while staying true to the values that define community banking. Barry Schmidt Senior Vice President-Financial Institutions Cambridge Investment Research Inc. Barry.Schmidt@CIR2.com Barry joined Cambridge in 2010 and has over 35 years of experience in relationship management recruiting and a strong background in institutional sales and marketing. He attended Nassau College and holds the FINRA Series 7, 63 and 65 licenses. Cambridge Investment Research Inc. is an associate member of the Indiana Bankers Association. Building stronger communities takes strong partnerships with purpose-driven investors. For over 30 years, Cinnaire has worked alongside our investors to drive more than $11 billion in community impact. By consistently delivering meaningful change and solid financial returns, we’ve earned the trust of our investors—time and again. Our unwavering commitment to creating safe, affordable homes and thriving communities fuels everything we do. Transforming Communities. Transforming Lives. INVESTING IN HEALTHY COMMUNITIES FOR OVER 30 YEARS CINNAIRE.COM YOUR AI SURVIVAL GUIDE AI can fuel big wins, or it can quietly derail your entire workflow. The difference? A strategy built on clarity, not chaos and trends. Before you launch your next AI tool, get the guide built for real-world success. The AI Tools You Deploy Could Be Your Biggest Risk endeavorit.com 833-348-0007 solutions@endeavorIT.com November/December 2025 25
W Advocacy Amid A SHUTDOWN 2025 IBA ANNUAL WASHINGTON TRIP BY DAX DENTON, INDIANA BANKERS ASSOCIATION GR SUMMIT Thank You, Sponsors! ▶ American Bankers Association ▶ Amundsen Davis LLC ▶ Banc Consulting Partners ▶ CLA ▶ Federal Home Loan Bank of Indianapolis ▶ Hartman Executive Advisors ▶ IBA Group Insurance Trust ▶ IBA Insurance Solutions ▶ Independent Community Bankers of America ▶ Independent Correspondent Bankers’ Bank ▶ Krieg DeVault LLP ▶ NFP ▶ Renninger & Associates LLC Dax Denton Chief Policy Officer Indiana Bankers Association DDenton@indiana.bank Washington was closed for business when dozens of Indiana bankers landed for the IBA’s Annual Washington Trip. Just as community bankers continue to serve your customers, 42 of your fellow Hoosier bankers still joined IBA government relations staff and 16 associate members to meet with federal regulators and Indiana’s congressional delegation, including Sen. Jim Banks and Rep. Marlin Stutzman, who serve on their respective chamber’s banking committee, as well as Sen. Todd Young and Rep. Jefferson Shreve. Bankers were also briefed by experts from the American Bankers Association and Independent Community Bankers of America on key policies and regulations being debated in Washington. Your colleagues advocated for positive movement in Section 1071 rulemaking for small business lending data collection and reporting, 1033 data aggregation, deposit insurance reform, digital assets and stablecoin, and more. The theme of this year’s trip centered on the growing challenges facing the banking industry in both policy and regulation. Despite these hurdles, our members demonstrated resilience, skillfully navigating complex issues while educating lawmakers and regulators. The timing of the trip, amid heightened engagement with key policymakers, could not have been more critical. It is essential that the voices of bankers, those most affected by regulatory changes, continue to be heard even – and especially – when the halls of Congress are silent. The trip wasn’t all business. We managed a private tour of the National Portrait Gallery. Bankers also enjoyed time together dining around D.C. on Sunday and Monday evenings. The event was capped with a dinner and cocktail hour hosted by the ICBA at its new headquarters alongside President & CEO Rebeca Romero Rainey and other senior leadership, and Rep. Stutzman. We extend our heartfelt thanks to all the members who participated in this year’s fly-in. We recognize the personal sacrifices made to attend and deeply appreciate your dedication to advancing the banking industry. Your involvement strengthens the entire banking community. Dax joined the IBA in 2008 and, as of April 2023, also serves as executive director for the Indiana Mortgage Bankers Association. Away from the office, he serves on the Boy Scouts Crossroads of America Council Board. Dax graduated from Indiana University, the IBA Leadership Development Program and the Graduate School of Banking at the University of Wisconsin. 26 HOOSIERBANKER
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