CONVERSATIONS By LINDSAY E. LaNORE, Senior Executive Vice President, Chief Learning & Experience Officer, ICBA INVITING QUESTIONS TO Spark BETTER We all know how powerful curiosity can be. Every great leader knows that inviting feedback and questions from their team can be a highly collaborative and productive process. However, the ways we solicit questions can vary — as can the results. To get the results you want, consider making subtle adjustments to the way you invite questions and solicit feedback from your team in meetings or other contexts. Let’s look at three different methods, starting with the classic: “Does anyone have any questions?” When it comes to a conversation starter, it’s polite, simple and familiar. But it’s often met with silence. 16 In Touch
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