2026 Pub. 7 Issue 3

A successful AI-readiness effort begins with a clear use case, defined ownership, measurable outcomes, and strong controls for data quality and access. Understanding these friction points helps prioritize improvements that will deliver measurable business value while creating a clearer path toward unified, decision-ready data. 2. Establish Strong Data Governance Once visibility into data flows is established, the next step is implementing strong data governance. However, many institutions are still working to mature these capabilities. According to CSI’s 2026 Banking Priorities Executive Report, only 11% of community banking leaders rate their data strategy as highly effective, highlighting the need for stronger governance and data management practices. To strengthen governance, institutions should focus on several key areas: • Establish Operational Data Governance: Effective governance means each critical data element has a business owner, a technical owner, a clear definition, a defined lineage path, a quality expectation and an access policy. • Implement Data Quality Monitoring and Controls: Regular validation catches errors early. As banks adopt AI through partners, this also requires strong vendor governance, data-sharing controls and ongoing monitoring. • Embed Compliance and Security from the Start: Strong governance ensures data meets regulatory and cybersecurity requirements. Strong governance improves data quality but also builds the trust necessary to confidently adopt AI-driven insights. 3. Establish Semantic Context for AI Beyond governance and consolidation, institutions must also ensure that their data carries meaningful context. AI systems interpret data based on the information they are given. If data elements lack clear definitions or relationships, AI models may struggle to understand how different data points connect to real-world outcomes. Establishing semantic context helps solve this problem. Semantic context becomes critical when AI must interpret business meaning rather than just process raw data. For instance, in lending, statuses such as “past due,” “deferred” and “restructured” may appear similar across systems but reflect very different levels of risk. Without clear semantic definitions, AI may misclassify borrowers and trigger the wrong actions. By defining what these terms mean, how they relate and where they apply, institutions enable AI to generate more accurate risk insights and support more effective decision-making. With clear semantic context in place, institutions are better positioned to translate data into insights that drive more confident, consistent decisions. Where to Start: Practical First Steps for Growing Teams For community banks with limited staff and tight budgets, closing the data readiness gap doesn’t require a large-scale transformation. The key is to start focused and intentional. A successful AI-readiness effort begins with a clear use case, defined ownership, measurable outcomes, and strong controls for data quality and access. Rather than trying to modernize everything at once, banks can prioritize a high-impact use case, connect only the systems that support it and standardize a small set of critical data. This targeted approach allows institutions to demonstrate value quickly while building a foundation to scale over time. Unlock AI’s Potential Through Data Readiness Artificial intelligence offers financial institutions significant opportunities to improve decision-making, efficiency and customer experience. However, capturing this value requires data that is unified and ready for action. For deeper insights into the technology priorities shaping the industry, scan the QR code to explore the 2026 Banking Priorities Executive Report. https://www.csiweb.com/docs/banking-priorities-2026/ Ajay John is VP of data science and AI, leading teams that build data and AI solutions for financial institutions. He provides over 15 years of experience across banking, insurance and technology. 11 In Touch

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