18 CONTENTS 8 14 CONNECT Email us mlewis@icbcolo.org Like us on Facebook ICBColo Connect with us ICBColo Follow us on X ICBColo Give us a call (303) 832-2000 Follow us on Instagram ICBColo 2025 PUB. 4 ISSUE 5 4 Support the ICBC’s Associate Members! 5 ICBC Preferred Providers FLOURISH 6 Making A Difference, One Act at a Time By Rebeca Romero Rainey, President & CEO, ICBA FROM THE TOP 7 Riding The Pendulum of Regulatory Compliance By Jack E. Hopkins, Chairman, ICBA 8 Modernization Strategies for Banks and Credit Unions Replacing Legacy Systems To Boost Value and Security By Monica Moore, Chief Technology Officer, Alogent, ICBC Associate Member 10 Building a Strong Cybersecurity Culture Within Your Organization By Jon Waldman, President, SBS CyberSecurity, ICBC Preferred Provider and ICBC Associate Member 12 Navigating Regulatory Uncertainty With a Compliance Management System By Troy Snyder, Brad Birkholz and Ryan Colleran, Plante Moran, ICBC Silver Associate Member 14 How To Prevent Wire Fraud By Scott Anchin, Senior Vice President of Strategic Initiatives and Policy, ICBA 16 Reduce Collateralization A Path to Greater Efficiency and Depositor Satisfaction By Joseph Hooker, Chief Sales Officer, IntraFi, ICBC Associate Member 18 The Crucial Role of Staff Development Development = Better Customer Experience = Higher Profits By Connie West, Certified High-Performance Coach, Gallup Certified Strengths Coach, Regional Vice President, The James Paul Group, ICBC Associate Member 20 Logo Guides and Brand Standards By Jennie Brady, Director of Creative Solutions, Spry Inc., ICBC Associate Member 22 4 Signs You’re Ready for a Digital Banking Upgrade By Terry Gore, Director of Sales (Digital Banking), SHAZAM, ICBC Associate Member 24 Turning Your “Lenders” Into Fierce Deposit Warriors By Theodore A. Rosen, President, Expert Business Development LLC, ICBC Associate Member 26 On Your Marks How Bond Markets React To Rate Cuts By Jim Reber, President & CEO, ICBA Securities, ICBC Preferred Provider and ICBC Associate Member INDEPENDENT REPORT | 3
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