2025 Pub. 4 Issue 5

Modernization Strategies for Banks and Credit Unions Replacing Legacy Systems To Boost Value and Security By Monica Moore, Chief Technology Officer Alogent, ICBC Associate Member As technology continues to evolve, banks and credit unions are under increasing pressure to replace outdated systems. They must not only deliver greater value to account holders but also guard against the growing threat of fraud linked to legacy platforms. As software ages, it becomes costlier to maintain and more prone to security vulnerabilities. To move forward with confidence, financial institutions need a well-defined strategy — one that balances innovation and new capabilities with robust security and regulatory compliance. Financial institutions should keep these topics at the forefront when planning for a successful modernization strategy: 1. Start with a Clear Goal: Every successful modernization effort begins with a well-defined objective. Ask yourself: Are you aiming to replicate what you already have on a newer system, architect new capabilities or leverage commercial software to get you ahead? Having clear goals will facilitate the evaluation for investments, risks and ultimately your timeline. 2. Adopt Flexible Architectures: Pay attention to the target architecture. Plan for future needs, information accessibility with strong feedback mechanisms and flexible, open solutions to gain agility and the ability to evolve over time. A scalable, future-ready approach is crucial when undertaking complete modernization efforts and keeping pace with shifting demands. 3. Modernize in Phases, Not All at Once: Modernization doesn’t happen overnight; it’s a journey that requires room for trial, course correction, setbacks and adaptation. Instead of aiming for a “big-bang approach,” break your goals down into manageable phases, including quarterly initiatives or shorter, focused projects. Regular check-ups and milestones keep progress on track and allow your team to quickly adjust as priorities shift. 8 | INDEPENDENT REPORT

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