2026 Pub. 5 Issue 2

Building the Foundation for Effective AI Closing the Data Readiness Gap Artificial intelligence is quickly transforming financial services. For community banks, this shift brings both opportunity and challenge. It can strengthen fraud prevention, improve efficiency and deliver deeper customer insight. At the same time, it is accelerating AI-driven fraud and social engineering threats. Adopting AI isn’t just about adding new tools. To truly benefit and stay protected, banks need to address underlying data readiness gaps. By Ajay John, VP of Data Science & AI CSI, ICBC Associate Member 10 | INDEPENDENT REPORT

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