2026 Pub. 5 Issue 2

The Comeback of Direct Mail How Tangible Marketing Outperforms Email By Bella Ruscheinski Spry, ICBC Associate Member For years, digital marketing has dominated the conversation. Email campaigns, automation flows and inbox optimization have been the go-to strategies for brands looking to scale quickly and efficiently. As inboxes grow crowded and attention spans shrink, something unexpected is happening, and it’s that direct mail is making a powerful comeback. Far from being outdated, tangible marketing is proving to be one of the most effective ways to cut through the noise, build trust and drive real engagement. Here’s why direct mail is not just “coming back” — it’s outperforming email in key ways.

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