Pub. 4 2024 Issue 2

already parking trucks and trailers; they’re just not in the business of truck parking. With that, the Truck Parking Club was created. With current locations in 43 states, and four to five new locations added per day, the company plans to be in all of the lower 48 very soon and in all 50 states at some point in the near future. By attending association events and conferences, truck shows, and staying active on social media, Evan and his team have been able to stay in front of enough property owners to keep the momentum going. In fact, the other day, Evan was at an ATA event, and a gentleman approached him and said, “Hey, how are you? I met you the other day at the KTA event.” That is the kind of new relationship that Evan hopes to continue creating. “We are the only company that’s ever built out a truck parking marketplace that’s gotten to a scale of this size,” said Evan. “We really differentiate ourselves by executing and growing out the company while delivering a great experience to drivers every time they use us.” With 866 locations and 20,000+ spaces, tens of thousands of drivers are using the Truck Parking Club to find reserved parking. Now that’s a success story. Being on the road, day in and day out and keeping to a tight delivery schedule can take a toll on truckers, especially if there are parking issues. The Truck Parking Club knows this and so it offers a 24/7 customer service line to help answer questions and assist drivers with any problems should they arise. Every member of the customer care team is a former driver who has their CDL. They understand what it means to be on the road and how important safe, convenient parking is to the industry. The customer care team takes their job seriously. A good example of this happened just after the company opened. Tracy was hired as the first member of the team. She took a call from a new driver who had no time left on the clock for the day. The driver said, “I’m freaking out. I think you guys 12 | Kentucky Trucker

RkJQdWJsaXNoZXIy ODQxMjUw