To learn more about the Truck Parking Club, please scan the QR codes below. About Truck Parking Club https://youtu.be/8-LTQALTkMU How To Find and Reserve Truck Parking https://youtu.be/6mq4aMyJB6g How To Add and Manage Your Property https://youtu.be/SzoAWZ9e28M have a location close to me. Can you just talk to me and help me get to the location?” Tracy stayed on the phone for almost 30 minutes, guiding the driver turn by turn until they arrived safely at the location. Going the extra mile, Tracy went ahead and took care of the parking fee just to let the driver know how much she and the company cared. “We do stuff like that on a daily basis,” said Evan. “Just making sure the driver is taken care of and going above and beyond is what it is about.” The Truck Parking Club provides a different, higher standard for the trucking industry because, all too often, drivers don’t get treated well when it comes to customer service. Many of the calls that the customer care team receives are from drivers who are new to the app. “There’s skepticism, especially amongst drivers, as this can be a predatory industry as a whole. So, we do our part of talking through the functions of the app and answering any questions drivers might have,” said Evan. The app is easy to download and even easier to use. There is no monthly or yearly fee, simply pay per use right on the app. Even better, parking spots can be booked ahead of time, taking the headache and worry out of if and when there might be a spot open. This up-and-coming tech company has certainly set itself apart by offering convenience, compassion and understanding to the men and women it serves. The words of Sam Walton come to mind when best describing the company: “There’s only one boss, the customer.” About Evan Evan was born and raised in Kentucky. He graduated with a Bachelor of Science from the University of Kentucky and also has a minor in Spanish and a Bachelor of Arts from Transylvania University. Today, he calls Chattanooga, Tennessee, home, but has never forgotten his roots. As a leader of a growing tech company, he takes great care in creating a culture of caring that ultimately drives the company mission of helping truckers save time and fuel by efficiently finding or reserving truck parking across the U.S. Everything he does is framed around that. Through this journey of creating a company, Evan has learned just how incredibly impactful and important drivers are on the economy and the supply chain. “I have a lot of respect for drivers, those that take on this not-so-easy career, especially over-the-road drivers,” he said. “I hope we are making their jobs just a little bit easier.” Kentucky Trucker | 13
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