2024 Annual Report

Service Technicians PER DEALER INDUSTRY Service Technicians Employed at Dealerships 31 8,773 Additional Service Technicians Needed 3 3 % of Repair Work Recalls 10% 10% % of Repair Work Warranty 27% 27% % of Repair Work Customer Pay 63% 63% Repair Orders 25,339 7,170,937 Los Angeles Electric Vehicle Market PER DEALER INDUSTRY Planned Spending on EV Infrastructure Between 2023 and 2025 $354,000 $100,182,000 % of Techs Who Are Certified for EV Servicing 57% 57% Advertising Expenditures PER DEALER $1,072,070 INDUSTRY $303,395,810 Total Spent for Products and Services From Other California Businesses PER DEALER $4,028,798 INDUSTRY $1,140,149,834

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