When it comes to people, our customers are so important because if not for them, we wouldn’t be in business. Without our employees, we wouldn’t be able to take care of customers. The car business is known for long hours, and we have a family culture when it comes to our employees. I believe that if you are going to spend more time at work than at home, you’d better like those you work with. Processes are essential for success. A car dealership has many moving parts, and processes keep everything running smoothly. I tell every new employee we hire that if they follow our processes, they will be successful. What has been the most rewarding part of your career? The most rewarding part of my career is being able to help people. There is nothing better than visiting with customers after they purchase a vehicle and having them tell me how much they love their car. The two biggest purchases people will make in their lives are a home and a vehicle, and I cherish getting to be a part of that. It’s fun to see how much people love their cars — many of them even name their vehicles, and it is a very cool thing to be a part of such a large decision. Where do you see yourself and the dealership in the next 3-5 years? We are planning to open a used car facility across the street, and being able to see that come to fruition and grow it to become successful will be very rewarding. Additionally, in the next few years, I plan to step into a part-owner role at Wilson Auto Group. How long have you been a member of MADA? What roles have you held, and what benefits does association membership bring? Wilson Auto Group has been a member of MADA since the association first started. We are very thankful for Marty and how well he represents the car dealers in our state. It is nice that anytime we have an issue, we can pick up the phone and call the association, knowing that Marty and MADA are in our corner. Additionally, I am currently serving on the MADA board, which has been an honor and something I have really enjoyed. What is your favorite way to spend your free time? Do you have any hobbies? My favorite way to spend my free time is with my kids. I have a 14-year-old, a 3-year-old and a 5-month-old baby. They keep me plenty busy! In this season of my life, I am a little too busy for hobbies, but I hope to learn how to play Mahjong in the near future! How do you balance your professional responsibilities and personal life? This is a tough one. Being a working mom of three energetic kiddos is very difficult at times, and my calendar is absolutely insane. I have to stay organized, and I do not go anywhere without my planner. Being in the car business requires me to work a lot, but my kids know that I will be there for them. I won’t miss a game or a meet-the-teacher night. I may be running in the school building on the phone, taking care of dealership business, but I will always show up for them. TAKE US ANYWHERE! Scan to read the most recent publication. Stay up to date from your couch, office or even the moon! Place a 1” x 1” QR Code White on Black Here to the main website 17
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