I ended up working as a service advisor for five and a half months. I didn’t want to hire a warm body. I wanted to hire the right person. It took that long to find someone who could operate as we wanted them to operate and had the same belief system and moral compass. As a leader, if your employees see you doing everything they do, especially the more menial jobs, they’ll realize that we are all equally important team members. Everybody has to work together to make things happen. 3. Do the right thing, and money follows. If you take care of your customers, they will return, and you will continue earning a living. If you focus solely on the money, your customers can tell, and they will most likely not return. It’s that simple. What does the best day in this business look like for you? Busy. When we’re busy, everybody’s happy. I can’t think of anything better. What is your favorite way to spend your free time? Do you have any hobbies? My beautiful wife, Renee, and I have two sons: Jack, 19, and Gunner, 17. It’s important to me to spend quality time with them. Our favorite place to get away together is at our family cabin. I also enjoy the outdoors. I love to fish, hunt, hike, golf, snowmobile and ride motorcycles. What does earning the TIME Dealer of the Year nomination mean to you? Without the help of MTADA and some of the things they have accomplished here in Montana, I wouldn’t exist. Because of the association’s efforts, Montana has some of the most productive laws and rules of any state. I am proud that I have been active in association efforts since I was 25, from testifying in front of the legislature to serving on the board. The association brings huge benefits to all dealers. It’s humbling to know that my efforts to help the industry, the association and our community have not gone unnoticed. It is a great honor to receive this award from my fellow dealers. 20 MONTANA AUTO DEALER
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