MICHAEL HAYES, DIRECTOR NADA ACADEMY Top 20 Best Practices Throughout his 40+ years in the automobile industry, Michael’s greatest satisfaction has come from helping build teams and sharing tools to promote growth and success. As a franchised auto dealer, he supported a team that led the market in sales penetration as well as Distinguished Service Awards, culminating in the coveted Chairman’s Award. Michael has been honored by TIME magazine and served the Vermont dealers as their president, legislative and NADA PAC director and on the National Auto Dealer Association (NADA) Board of Directors. Working in the remarketing industry as COO of the National Auto Auction Association and as VP of dealer development with an electric vehicle startup has given Michael unique perspectives on opportunities for dealers. As academy director, he supports 15 instructors, delivering education solutions for all our members. Scan the QR code to watch Michael’s video. https://tinyurl.com/MTADA-Hayes TOM CASTRIOTA, 2025 CHAIRMAN NADA NADA Updates Tom Castriota, along with his wife, Anita, are owners and dealers of Castriota Chevrolet, Inc. in Hudson, Florida. He started in the automotive business in 1979, working in his family’s dealership in Pittsburgh, Pennsylvania. Tom is the 2025 chairman of the National Automobile Dealers Association and represents Florida’s franchised new-car dealers on the board of directors. (Term: January 2016-January 2025) TODD SMITH, CEO QOREAI Todd is the CEO of QoreAI, pioneering AI-driven solutions at the intersection of automotive retail and technology. With 30+years of industry experience and a track record of successful startups, Todd is transforming how dealerships approach customer data security and operational efficiency. His innovative work with QoreAI is setting new standards for identity verification and fraud prevention in automotive retail. 33 MONTANA AUTO DEALER
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