OFFICIAL PUBLICATION OF THE NORTH CAROLINA AUTOMOBILE DEALERS ASSOCIATION ISSUE 1 2025 NCADA FRANCHISED DEALERS STEP UP Helping Western North Carolina Recover After Hurricane Helene WELCOME TO A NEW ERA OF FLASHES! NEILL NELSON 2025 TIME Dealer of the Year Nominee
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TABLE OF CONTENTS CHAIRMAN’S COLUMN 4 Driving Our Industry Forward By Randy Hunter, Chairman, NCADA PRESIDENT’S COLUMN 6 Strengthening Dealers, Defending the Franchise System By John Policastro, President, NCADA 7 Welcome to a New Era of Flashes! 8 Getting to Know 2024‑2025 NCADA Chairman Randy Hunter 10 Celebrating 90 Years of NCADA A Legacy of Leadership, a Roadmap to the Future 14 Neill Nelson 2025 TIME Dealer of the Year Nominee 16 17th Annual Executive Forum The Road Ahead: A Day of Insight, Celebration, and Inspiration 18 NCADA Attends the NADA Washington Conference 19 Catching Up With Rep. Brenden Jones 21 Association Happenings 22 NCADA Franchised Dealers Step Up Helping Western North Carolina Recover After Hurricane Helene 24 Thank You, 2024 PAC Contributors! 26 NCADA Champions 26 Support the NCADA Victory Fund! 27 2025 NCADA Partners 28 Save the Date: NCADA Family Convention Executive Committee RandyHunter.................... Chairman RobKing.................... Vice Chairman MarkFisher...................... Treasurer BradTyson...................... Secretary AlyciaKellum.................... Past Chair MikeAlford................... NADA Director Board of Directors Tom Hill District 1 Brad Tyson District 3 Reggie Robinson District 5 Greg Westcott District 7 Matt Birckhead District 9 Grant Loftin District 11 Rex Creech RV Dealer Director Tony Bertschi At-Large Darryl Jackson At-Large Adam Parks At-Large OPEN District 2 Mitch Abernethy District 4 Tim Mitchell District 6 Eason Bryan District 8 Mary Margaret Latham District 10 Neill Nelson District 12 Russ Ellett HD Truck Dealer Director Eric Flow At-Large Ken Jones At-Large NCADA Team T. John Policastro President Angela Bass Accounting Coordinator Wayne Bell Accounting Manager Kobe Fike Marketing & Communications Manager Bridget Johnson Director of Events and Member Engagement Regan Andersen Membership Coordinator ©2025 North Carolina Automobile Dealers Association (NCADA) | The newsLINK Group LLC. All rights reserved. NCADA Flashes is published four times per year by The newsLINK Group LLC for NCADA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of NCADA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. NCADA Flashes is a collective work, and as such, some articles are submitted by authors who are independent of NCADA. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. 16 22 3
I HAVE ALWAYS TAKEN GREAT PRIDE IN THE RESILIENCE OF our industry and our collective ability to quickly adapt and overcome virtually every challenge thrown at us. There have been key times in our past when this ability has been tested, but franchised dealers have always come through. One of those times was just a few months ago when Hurricane Helene cut a devastating path through Western North Carolina. It was truly heartbreaking to witness the immense damage and the loss of life caused by this tragedy. While our own dealership group faced significant damage and our employees had personal losses, we are truly grateful that our team and their families made it through safely. Unfortunately, many of our fellow citizens did not. Our gratitude, and the gratitude of all Western North Carolina, goes out to our fellow dealers and NCADA associate members throughout the state who quickly came to our aid both personally and through the NCADA Disaster Relief Fund. I know that multiple dealerships collected and contributed much needed supplies to our communities at the height of our recovery and delivered these items at their own expense via trucks and even planes and helicopters. This experience has reinforced what I have long known: Franchised dealers are some of the most generous and dedicated stewards of their communities. Our industry can always be counted on to lead the way. With this clear example of what our industry can do when faced with a daunting challenge, I want to emphasize the importance by extending the spirit of unity to all the challenges facing our industry. Whether it be through assisting with NCADA advocacy, participating in industry events or simply staying informed of key issues, together we can help shape policies, improve our businesses and ensure the long-term strength of the franchise system. I urge all NCADA members to remain actively engaged with your association, share your insights in pivotal industry discussions and take proactive steps toward the future. Our industry’s strength is rooted in our unwavering commitment to integrity, ensuring that every decision we make reflects our shared values and paves the way for a prosperous, sustainable tomorrow. This April, I am proud to announce that the NCADA Board of Directors will reaffirm our commitment to Western North Carolina by holding our spring board meeting in Asheville. At this gathering, we will address critical state and federal issues, including the franchise law legislation proposed by NCADA. I encourage every NCADA member to connect with your local board representative before the meeting to share your insights and recommendations on these vital topics, ensuring that our collective voice helps shape the future of our industry and community. It is a privilege to serve as your chairman, and I look forward to our continued collaboration as we drive our industry forward. Randy Hunter NCADA Chairman Hunter Corporation CHAIRMAN’S COLUMN DRIVING OUR INDUSTRY FORWARD 4
Anticipate every turn In an industry that’s always evolving, your dealership can rely on our Dealer Financial Services team’s 90 years of experience to see what’s around the corner, forward-thinking insights to prepare you, and technology to keep you ahead of the curve. What would you like the power to do?® Bob Ludwig, robert.ludwig@bofa.com business.bofa.com/dealer ©2024 Bank of America Corporation. All rights reserved. DFS-699-AD 6942528 Investment products offered by Investment Banking Affiliates: Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value “Bank of America” and “BofA Securities” are the marketing names used by the Global Banking and Global Markets divisions of Bank of America Corporation. Lending, derivatives, other commercial banking activities, and trading in certain financial instruments are performed globally by banking affiliates of Bank of America Corporation, including Bank of America, N.A., Member FDIC. Trading in securities and financial instruments, and strategic advisory, and other investment banking activities, are performed globally by investment banking affiliates of Bank of America Corporation (“Investment Banking Affiliates”), including, in the United States, BofA Securities, Inc., which is a registered broker-dealer and Member of SIPC, and, in other jurisdictions, by locally registered entities. BofA Securities, Inc. is a registered futures commission merchant with the CFTC and a member of the NFA.
PRESIDENT’S COLUMN STRENGTHENING DEALERS, DEFENDING THE FRANCHISE SYSTEM AS WE MOVE THROUGH 2025, ONE THING remains clear — the resilience of dealers. Despite shifting market conditions, regulatory challenges and ongoing threats to the franchise system, franchised dealers continue to be the backbone of their communities. They create jobs, drive economic growth and serve automotive customers in ways no one else can. At the heart of NCADA’s mission is advocating for our dealers, protecting the franchise system and ensuring our members have the resources they need to succeed and drive the industry forward. As we look ahead, several key issues remain central to our commitment to our membership in 2025. Defending the Franchise System The challenges to the franchise system, once driven primarily by new EV manufacturers pushing for direct sales, have now extended to our own manufacturing partners. Recently, two manufacturers announced misguided plans to adopt a direct sales model through affiliated entities. These actions come despite the longstanding support and substantial investments that North Carolina dealers — and dealers nationwide — have made in these brands over the years. While clearly prohibited by North Carolina law, we must nevertheless remain vigilant in opposing these efforts and any attempts to undermine the franchise system — a model that has long served consumers, businesses and local economies for generations. Strengthening Dealer Protections Defending the franchise system also requires continuously identifying dealer concerns and proactively developing legislation to strengthen the franchise laws. Through ongoing engagement with lawmakers and dedicated advocacy efforts, NCADA remains committed to protecting the rights of franchised dealers and the consumers they serve. This year, NCADA is once again advancing comprehensive franchise law legislation aimed at enhancing dealer protections, ensuring a level playing field with manufacturers and preserving the franchise system’s critical role in our local communities. I encourage all NCADA members to stay informed on our legislative priorities this session and to actively support our efforts to protect and strengthen the franchise system. Regulatory Challenges and Compliance The regulatory landscape for our industry continues to be complex and ever‑evolving, presenting dealers with a range of challenges at both the state and federal levels. While recent victories in pushing back against burdensome federal regulations are a positive step forward, many hurdles remain. NCADA remains actively engaged in monitoring and addressing these regulatory challenges, working in close collaboration with NADA to advocate for policies that protect dealers and promote a fair and competitive marketplace. At the state level, NCADA is actively engaged in addressing a wide range of issues that impact dealers, from everyday operational concerns to long-term policy improvements. Our efforts include working closely with the North Carolina Division of Motor Vehicles (DMV) to streamline processes, reduce administrative burdens and ensure dealers receive timely support in areas such as titling, registration and compliance. Beyond these day-to-day interactions, NCADA continues to advocate for modernization efforts that enhance efficiency and improve the overall business environment for dealers. This includes pushing for legislative and regulatory updates that reflect the evolving nature of the automotive industry, such as print‑on‑demand temporary tags, digital titling and registration systems, improved dealer licensing processes, and fairer enforcement of existing laws. By staying proactive on these state-level issues, NCADA strives to ensure that North Carolina’s franchised dealers can operate more efficiently, serve their customers effectively and remain competitive in an ever‑changing marketplace. Your Role in Our Industry’s Future Our industry is strongest when dealers are engaged. Whether it’s participating in our legislative advocacy efforts, attending industry events or mentoring the next generation of dealership leaders, every dealer plays a critical role in shaping our collective future. At NCADA, we are proud to be your voice and your resource, but we need your support and involvement to make the greatest impact. I encourage you to stay active, speak up on key issues and lean on our association for guidance and advocacy. Together, we will protect the franchise system, drive innovation and ensure that franchised dealers continue to thrive. Thank you for your continued support and commitment to our industry. John Policastro NCADA President 6
WELCOME TO A NEW ERA OF FLASHES! IN 1937, NCADA BEGAN PUBLISHING MONTHLY BULLETINS, branded as “news flashes,” similar to how newspapers and radio stations of the era delivered breaking news to their audiences. The name “FLASHES” stuck, and the publication quickly became a crucial communication link between dealers and their Association. NCADA also shared updates and guidance from the national dealer organization of dealers, NADA. As New Deal programs introduced a wave of regulations, Flashes kept dealers informed on how to challenge, adapt to, or navigate the changes. For instance, when the federal government implemented a national 35-mile-per-hour speed limit, many dealers first learned the details through Flashes. With NCADA now in its 90th year, we are proud to continue brining our community of dealers together through our publication. After many renditions of Flashes, we are excited to partner with The newsLINK Group to continue this incredible legacy. Welcome to our revamped magazine, now available in print and on its own digital platform! 7
How did you get started in the automotive industry and were there any formative experiences that guided you to where you are today? As a young boy, I spent time every summer going to work with my dad at the dealership. I would help out by cutting grass, washing cars and what have you. I learned a lot about the car business during those times. When I got out of college, my dad asked, “Would you like to start working with me? You can make a good living for yourself in the car business and carry on a family legacy.” I said, “Absolutely! Let’s give it a shot.” Now, 40 years later, I’m sitting here talking to you. I’ve held almost every position there is in the company. My first job out of college was as a service advisor. I remember asking my dad, “What am I going to make here?” He answered, “I’m going to pay you in two coins: the money coin and the knowledge coin.” He went on to explain that I would be earning $5.00 an hour for 40 hours a week. When I did the math, I pushed back, “That’s only $200 a week! I will be the lowest-paid college graduate in America.” My father wisely replied, “Son, you’re going to be living with your grandparents for a while to take care of your room and board, so money is not an issue. But also, I’m going to pay you with a knowledge coin and that’s going to be worth a whole lot more down the road. Even though you can’t appreciate it right now.” My dad was right. I had been serving as chairman of the Hunter Automotive Group for almost four years. Tom took over running the day-to-day business, and my role changed to chief people officer (CPO). I’m now the face of the company. I do all our TV ads and radio commercials and, for lack of better words, I “shake hands and kiss babies.” What inspired you to take on the role of NCADA chairman, and what aspects of your background prepared you for this leadership position? I enjoy giving back, helping people and helping businesses. I’m involved in four nonprofit boards in Henderson County and just came off a two-year stint as the chairman of our Chamber of Commerce. I was on the NCADA board for two terms and had rotated off. I was then asked if I would like to be considered for the NCADA chair. I said, “Absolutely!” Helping dealers protect franchise laws and lobbying for the industry in Raleigh as well as in D.C. are things that I like to do, and since I am serving as my company’s CPO, I had the time to do it. Having served on the board, I had the opportunity to learn from previous chairs and to be plugged into the NCADA network. By the time I assumed the role of chairman, I understood how the system works, where possible problems could arise and what needed to be done proactively to protect the franchise laws in our state. North Carolina tends to be the trade association that moves first when it comes to protecting franchise law. It is important that our dealer body stays engaged and is vocal about changes on the horizon. Their input is important. What do you see as the most significant challenges facing new car dealers today? OEMs that want to sell directly to the consumer are our most significant GETTING TO KNOW 2024‑2025 NCADA CHAIRMAN RANDY HUNTER 8
challenge. This agency model bypasses the traditional franchise system as the OEM would set the price, manage inventory and handle the customer relationship. The dealer would act as a point for test drives, handovers and after-sales support. We’re trying to keep the traditional sales model in place. When Henry Ford started to mass-produce cars, he saw the significance of having a franchise system and it’s worked over all these years. But a lot of companies, like Rivian, Tesla and even Amazon, want to change that. The franchise system is beneficial for consumers and provides a structured framework for buying, selling, servicing and financing automobiles. This is why we put so much focus on protecting and strengthening the franchise laws in our state. How do you manage to balance your professional responsibilities with your personal life? Having a supportive spouse is first and foremost. I am so thankful for my wife, Alice, and her continued support. I couldn’t do this without her. I often say when you come home from work, you want to feel good about coming home to your castle. You have work rocks, and you have home rocks. When you’ve spent all day slaying dragons at work, you had better leave your work rocks at work. And vice versa, when you go to work, leave your home rocks at home. Because if you get both those rocks in your pocket, you’re not going to get anything done. Next, having a good work-life balance is crucial. It is important that you manage your priorities properly, knowing when to zig and when to zag. Having a good business partner, like Tom, that I can trust and rely on allows me to do that. And then, hire good people, you can’t grow without good people. Retaining and growing those people is equally important. Having a good company culture, with core values in place, helps with that. Our core values are honesty, a strong work ethic, a positive attitude and continuous improvement, and that permeates from the top all the way down to the bottom. Everything we do revolves around those values and it naturally brings a level of personal accountability along with it. Our purpose is to improve the quality of life of everyone, and we have worked hard to build a culture that does just that. And then, trust that your people are going to do the right thing. Tell us about your family and any hobbies you might have. My wife and I have three children and two grandchildren. Our daughter, Bailey, is married and lives in Montana. We visit her often and enjoy playing with our grandchildren while there. Our two sons are David and Harrison. I made both of them work outside the car business for a number of years to really see what it was like and to realize they could do it on their own. I let both of them know if they wanted to come back, they could. They ultimately decided to come back and have both joined the family business. David is our Hyundai brand manager, and Harrison is our Subaru brand manager. My wife and I have two Labradors: Darby and Maddie. I like to play golf and go hunting and fishing. My dad got me into bill fishing, and we go every couple of years. 9
CELEBRATING 90 YEARS OF NCADA A Legacy of Leadership, a Roadmap to the Future A Foundation of Strength and Unity Ninety years ago, amidst the turmoil of the Great Depression, a small group of North Carolina automobile dealers gathered in Raleigh to address their industry’s challenges. Their vision was clear: to form an organization that would unite dealers, advocate for their businesses and protect the growing automotive industry in North Carolina. From that meeting in April 1935, the North Carolina Automobile Dealers Association (NCADA) was established. With 181 charter members and a mission to serve, NCADA quickly became a powerful force, protecting dealerships from unfair taxation, strengthening their business practices and promoting growth in a rapidly evolving market. Over the last nine decades, NCADA has guided its members through wars, economic downturns, technological revolutions and even a global pandemic — always with a focus on dealer advocacy, community service and leadership. 10
Weathering the Storms: NCADA Through the Decades The War Years & Industry Challenges (1930s-1940s) As America entered World War II, North Carolina’s auto dealers faced new challenges. Factories halted car production to build military vehicles, and dealerships pivoted to selling used cars, repairing military fleets and supporting the war effort. Many showrooms became recruitment centers, with dealers and their employees enlisting in droves. Some even helped form the 537th Heavy Maintenance Company, ensuring that vehicles remained combat-ready. Even as resources dwindled and tires were rationed, NCADA stepped up — lobbying for tax relief and securing government loans to keep dealerships afloat. Boom Times & Legislative Victories (1950s-1970s) The post-war boom of the 1950s brought prosperity, and NCADA grew alongside the industry. The association championed highway safety laws, vehicle inspections and dealer protection measures, ensuring the industry’s continued success. In the 1970s, NCADA secured one of its greatest victories: the passage of the Dealer Franchise Law in 1973. This law protected dealers from unfair manufacturer practices, safeguarding franchise agreements, warranty reimbursements and dealership succession rights. The legislation was later strengthened in 1983, making it one of the most comprehensive dealer protection laws in the country. Navigating Change & Economic Crises (1980s-2000s) In the 1980s and 1990s, NCADA expanded its services, helping dealerships save on insurance costs, navigate financial crises and advocate against harmful regulations. Membership flourished, and the association cemented itself as a leading voice in national automotive policy. However, the 2000s brought new challenges. The Great Recession (2008-2010) and the bankruptcies of Chrysler and GM devastated dealerships across North Carolina. NCADA fought tirelessly, supporting dealers through legal battles, advocating for pro‑dealer legislation and helping terminated dealerships regain their franchises. Strength Through Adversity: NCADA’s Leadership and Industry Resurgence (2010s to present) In June 2010, NCADA celebrated its 75th anniversary with a steadfast commitment to recovering from the industry turmoil caused by automotive bankruptcies. Through entrepreneurial innovation and strategic adjustments, the Association and its members worked to navigate the economic recovery and emerge stronger from the depths of the recession. Over the next decade, North Carolina dealers took on prominent leadership roles, including two national NADA chairmen, five national finalists and two national winners of the TIME Ally National Dealer of the Year award. New vehicle sales steadily climbed in the early years of the new decade, with year-over-year gains in new vehicle registrations 11
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Leadership in Action: NCADA’s Impact on Communities More than just a business association, NCADA has transformed lives across North Carolina through its commitment to community service: • North Carolina Teacher of the Year Program (2001‑2014): NCADA established this program to honor educators across the state, gifting a new car each year to the state’s best teacher. • Support Our Troops (Post-9/11): Following the Sept. 11 attacks, NCADA members raised $360,000 to support military families affected by the War on Terror. • Hometown Heroes Initiative (2016-Present): In honor of first responders, NCADA created this program to recognize police officers, firefighters and EMS workers who go above and beyond in their communities. Over 1,000 first responders have been honored since its launch. • Triangle Flight of Honor (2009-2011): NCADA dealers organized and funded flights for over 800 WWII veterans to visit the National WWII Memorial in Washington, D.C. These initiatives demonstrate NCADA’s unwavering commitment to making North Carolina a better place for all. averaging 10.62%. After a period of plateaued sales, North Carolina dealers achieved a milestone in 2019, setting a record with over 501,000 new vehicles registered in the state. However, another significant challenge loomed with the onset of the COVID-19 pandemic in March 2020. NCADA and its dealers rose to the occasion, launching a critical lobbying effort to ensure that North Carolina’s car and truck dealers were designated as “essential businesses,” allowing them to remain open during the height of the pandemic. In the years following the COVID crisis, NCADA has remained at the forefront of efforts to protect and promote the franchised dealer system. From the “All in on EVs” campaign — positioning dealers as the best resource for EV technology — to defending against the push for direct-to-consumer sales, NCADA and its member dealers continue to champion the future of the industry. The Tradition Continues: A Look to the Next 90 Years As NCADA marks its 90th anniversary, it remains one of the nation’s strongest dealer associations. The dedication, resilience and entrepreneurial spirit of North Carolina’s franchised dealers have not only shaped the automotive industry but also enriched the communities they serve. The foundation laid in 1935 has proven strong and enduring. Looking ahead, NCADA is committed to remaining a relentless and steadfast advocate for our members, ensuring that North Carolina’s franchised dealers continue to thrive in an ever-evolving industry. With a focus on innovation, advocacy and dealer success, the Association will continue to provide the resources, education and support needed to navigate emerging trends and challenges. As the automotive landscape transforms, NCADA remains dedicated to empowering its members, driving industry progress and upholding the values that have defined it for 90 years. 13
NEILL NELSON IS ONE OF A SELECT GROUP OF 49 DEALER nominees from across the country who were honored at the 108th annual National Automobile Dealers Association (NADA) Show in New Orleans, Louisiana, on January 25, 2025. The TIME Dealer of the Year award is one of the automobile industry’s most prestigious and highly coveted honors. The award recognizes the nation’s most successful auto dealers who also demonstrate a long-standing commitment to community service. Nelson was chosen to represent the North Carolina Automobile Dealers Association in the national competition — one of only 49 auto dealers nominated for the 56th annual award from more than 20,000 nationwide. “The most rewarding impact of my career came after I recognized our business as fulfilling a greater purpose,” nominee Nelson said. “That’s when profit goals became generosity goals. And this led to our investing more in our employees and their health — physically, financially, emotionally and spiritually — and finding more generous and creative ways to support the community.” Nelson earned a B.S. in business administration from Appalachian State University in Boone, North Carolina, in 1976. From the minute he saw the “muscle cars” of the late 1960s in the showroom of his father’s dealership, he knew he wanted to pursue a career in the auto industry. “I vividly remember drooling over the GTOs and Firebirds at age 13, thinking about one day owning those ‘dream machines,’” he said. “My father knew I was enamored, and it wasn’t long before I was washing and detailing cars, stocking and selling parts, and doing other odd jobs around the store.” The dealership was originally founded by Nelson’s maternal grandfather, David W. Davenport, in 1929. His father, Joseph H. Nelson, joined his father-in-law and helped build the business over the years. A week after Nelson graduated from college, he joined his father and got to work selling cars. He immersed himself in all aspects of dealership operations and attended a management development program through General Motors to hone his leadership skills. In 2015, he was named president and dealer operator; today, he owns the dealership with his father. His son, Graham, has also NEILL NELSON 2025 TIME Dealer of the Year Nominee 14
joined the business and is the next generation to carry on the family legacy. “I have been blessed along the way by mentors all around me who went out of their way to support me, coach me, teach me — and when I needed it, correct me,” he said. In 2017, Nelson joined an organization called C12, which shows leaders how to build great businesses for a greater purpose. “My involvement in this organization has played a tremendous role in the impact we are having in the community and in the lives of our employees,” he said. Nelson currently serves as a member of the Board of Directors of the North Carolina Automobile Dealers Association and participates in the group’s Hometown Heroes Program by hosting an annual event at the dealership honoring local first responders. He’s also proud to contribute to the strategic direction of the association and advocate for dealers statewide. An active member of the Rotary Club of Rocky Mount, Nelson has led the group as president and supports many of the club’s initiatives, including the Sleep in Heavenly Peace program that buys, builds and delivers beds to children in need. He also sponsors Tackle the Tar, a 5K obstacle course race that raises funds for Rotary Club scholarships awarded to local students. Nelson created Davenport Autopark’s Community for Life program to give back to local charities on a regular basis. For every new or pre-owned vehicle sold, a portion of the sale is set aside and donated to a different worthy organization each month. A few that have benefited include Harrison Family YMCA, Christian Fellowship Home of Nash-Edgecomb Counties, Meals on Wheels of Rocky Mount, Down East Partnership for Children and the Salvation Army. An advocate for education and local students, Nelson supports the Nash County Public Schools by providing a car for a year to an outstanding teacher during the annual Educator of the Year Awards program. He’s also a board member for the Boys & Girls Clubs of the Tar River Region. Dealers are nominated by the executives of state and metro dealer associations around the country. A panel of faculty members from the Tauber Institute for Global Operations at the University of Michigan selected one finalist from each of the four NADA regions and one national Dealer of the Year. Three finalists received $5,000 for their favorite charities, and the winner received $10,000 to give to charity, donated by Ally. In its 14th year as exclusive sponsor, Ally also recognized dealer nominees and their community efforts by contributing $1,000 to each nominee’s 501(c)3 charity of choice. Nominees are recognized on www.ally.com/go/tdoy, which highlights the philanthropic contributions and achievements of TIME Dealer of the Year nominees. “At TIME, our commitment to recognizing the exceptional contributions of automotive dealers remains as strong as ever,” said Jessica Sibley, CEO of TIME. “The TIME Dealer of the Year award continues to celebrate those who not only excel in their profession but also make a meaningful impact in their communities. We are thrilled to continue this legacy in partnership with Ally.” Doug Timmerman, Ally president of Dealer Financial Services, said, “Auto dealers are the backbones of their communities, providing civic support and significant business leadership. Ally is proud to recognize the unwavering commitment these TIME Dealer of the Year nominees are living every day through their volunteerism, sponsorships, and support of charitable causes. They are the epitome of community heroes, making important and positive impacts in the lives of the people they serve.” Nelson was nominated for the TIME Dealer of the Year award by T. John Policastro, president of the North Carolina Automobile Dealers Association. Nelson and his wife, Stella, have a blended family consisting of four children and eight grandchildren. 15
17th ANNUAL EXECUTIVE FORUM The Road Ahead: A Day of Insight, Celebration, and Inspiration ON DECEMBER 12TH, WE PROUDLY HOSTED OUR 17TH ANNUAL Executive Forum: The Road Ahead, bringing together nearly 200 dealer members, their teams and event sponsors to explore strategies for success in 2025. The forum featured eight expert-led breakout sessions, addressing some of the most pressing issues facing the industry. Attendees also had the opportunity to gain valuable economic insights from Joe Freeman of Adolos Asset Management, who delivered a highly anticipated 2025 Economic Preview to help dealerships navigate the year ahead. In a moment of gratitude and recognition, we honored the generous individuals who supported our NCADA Disaster Relief Fund in recent months. Donors in attendance were invited to the stage and presented with awards as a token of appreciation for their contributions. A powerful video followed, showcasing the devastation caused by Hurricane Helene and the unwavering support of North Carolina’s franchised dealers, who stepped up without hesitation to assist those in need. We were also privileged to celebrate excellence in dealership leadership. John Hiester, last year’s North Carolina TIME Dealer of the Year, proudly introduced our 2025 nominee, Mr. Neill Nelson of Davenport Autopark in Rocky Mount. Neill was recognized for his outstanding contributions to his community, and we extended our best wishes to him. We enjoyed celebrating him at the NADA Show this past February. Scan the QR code to check out the stories of our honorees! https://ncada.com/2024-hth-honorees/ Honoring Our Hometown Heroes At lunch, we hosted our 9th Annual Hometown Hero Luncheon, where we honored over 80 first responders from across the state. These dedicated individuals — EMS personnel, police officers, sheriff’s deputies, 911 dispatchers, firefighters, special response teams, and more — were recognized for their exceptional service. Surrounded by family, friends, and colleagues, each honoree received an award in appreciation of their unwavering commitment to their communities. The luncheon opened with an inspiring address from The Honorable Eddie Buffaloe, NC Department of Public Safety Secretary, who expressed deep gratitude for their dedication. Special video messages from Governor Roy Cooper and Governor-elect Josh Stein further underscored the impact of these hometown heroes. The day concluded with an inspiring keynote presentation from former Pittsburgh Steeler Mr. Rocky Bleier, who shared powerful stories of perseverance and teamwork drawn from his own life experiences. His message of resilience and determination left the audience motivated and energized, providing a fitting close to an unforgettable event. We extend our heartfelt thanks to everyone who attended, our exceptional speakers and presenters, the first responders we were honored to celebrate, and the sponsors whose support makes events like this possible! 16
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THE NATIONAL AUTOMOBILE DEALERS ASSOCIATION (NADA) Washington Conference is a premier gathering of automotive leaders, dealers and policymakers, providing a platform to discuss critical industry issues. The conference features expert presentations and panel discussions on automotive retail trends, regulatory changes, and the economic outlook, helping industry leaders stay ahead in an evolving market. This past fall, members of the NCADA Executive Committee and other association leaders traveled to Washington to take part in this important event. After a full day of presentations and discussions, our leadership team made their way to Capitol Hill, engaging directly with lawmakers and government officials to advocate for policies impacting North Carolina dealerships and the broader automotive market. This was a vital opportunity to ensure that the voices of our dealer members were heard by those shaping legislative and regulatory decisions. Key legislative priorities that emerged from the Washington Conference include the FTC’s Vehicle Shopping Rule, the FTC Redo Act, EPA’s de facto electric vehicle mandate, right to repair legislation, and catalytic converter anti-theft legislation. NCADA has been working closely with NADA to address these issues, ensuring that North Carolina dealers are well protected in 2025. Beyond policy discussions, the Washington Conference provided an invaluable opportunity for our NCADA delegation to network with industry peers from other states, exchange insights, and collaborate on strategies to tackle shared challenges and opportunities in the automotive sector. A huge thank you to our NCADA Washington Conference delegation for their dedication and for representing North Carolina’s franchised dealers on the national stage. Your advocacy ensures that our industry remains strong and well-prepared for the road ahead! NCADA ATTENDS THE NADA WASHINGTON CONFERENCE NFERENCE 18
IN AN EFFORT TO HIGHLIGHT THE VOICES SHAPING POLICY IN North Carolina, we sat down with state Rep. Brenden Jones to discuss his background and to get his insights on current priorities at the North Carolina General Assembly. Tell us a bit about your background and what inspired you to pursue public service. I’m a third-generation car dealer. I came from the used car side of the industry but certainly have had friends on the new car side all my life. Public service is something my family has done their whole life, not necessarily in politics, but in other areas. There came a point when I felt the good Lord push me into public service. The auto industry was underrepresented for many years, and I was trying to recruit somebody to run for this seat. Everyone said I should run for the seat myself. So here I am. I’m different than most members who serve in either chamber and party. I’m what you’d call a micro-business guy. I’m one of very few people who have to sign both sides of the check, and that certainly makes how you view the world very different. I think I bring a very unique perspective to legislating because I am one of the few people who’s in the daily grind trying to make a living. As the newly elected House Majority Leader, what are your top legislative priorities for this year’s legislative session? There are a lot of legislative priorities, but as the House Majority Leader, my role is to be the number two to the Speaker, making sure his will of the caucus is carried through. I run the House, making sure everybody’s where they’re supposed to be. There are 70 distinct personalities that I have to deal with every day. Everybody has an agenda. Everybody has a vote. My job is to make sure that we can reach a consensus to do the will of the people as well as the will of the caucus. There are days I feel like I’m trying to keep frogs in a wheelbarrow, but we always manage to get things done. How do you balance the demands of public service with your personal life? I’m in Raleigh from Monday through Thursday. I have great employees at the businesses I own who help out while I’m at Capitol Hill. Occasionally, I have to be the guy that’s in front of the customer, so there are weeks I have to travel back and forth. I’ll do whatever it takes to keep things moving forward at work and on the House floor. I couldn’t do any of this without the support of my family. I’ve been married for 31 years to my amazing wife, Angela. We have two daughters, aged 18 and 20. They are used to me being gone a lot — traveling to auctions or out of state to handle dealership business has been a way of life. I’m gone a little more now than then, but my wife keeps the home fires burning and makes sure that my daughters have everything they need. REP. BRENDEN JONES CATCHING UP WITH You have been the lead sponsor of motor vehicle franchise law legislation for several years now. What do you see as the most crucial aspects of the franchise law? Direct sales have been at the forefront for the last four or five years, and it’s crucial that we continue to push back. I believe in the franchise system — the dealer having his territory, selling to and servicing people locally. It is better and safer for the customer as well — they have a local face and voice that they can go to if they have an issue. As long as I’m serving, I will combat the direct sales model in North Carolina. Looking ahead, what is your vision for our state over the next five to 10 years? We have had a Republican supermajority since 2011. With that, we took the state from having a $2 billion deficit to having $2 billion in surplus money, while lowering taxes and getting rid of a lot of bureaucratic red tape. I think we will stay the course. We also have our own type of DOGE that is making sure agencies are running efficiently and that they’re spending the taxpayer’s dollar wisely. I run several oversight committees where I have called out agencies on what I felt was misappropriation. There will be accountability as long as we’re in the majority. It’s a priority. 19
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ASSOCIATION HAPPENINGS 2024 HOMETOWN HEROES CAMPAIGN Thank you to all our dealer members who hosted events at their dealerships for the 2024 Hometown Heroes Campaign! Your commitment to honoring first responders made a real impact in our communities. • John Hiester, Hiester Automotive Group • Randy and Tom Hunter, Hunter Automotive Group • Alycia Kellum, Don Williamson Nissan • David McNeill, McNeill Chevrolet of Wilkesboro • Neill Nelson, Davenport Autopark • Natalie Tindol, Tindol Ford Subaru ROUSH • Brad Tyson, Cloninger Auto Group • Greg York, Vann York Auto Group • Matt McNeill, Carolina Automotive Group • Kristin Dillard, Team Automotive Group 2024 NCADA LOCAL DEALER MEETINGS Since we first held our local dealer meetings in the fall of 2001, NCADA is now entering the 24th year of these essential gatherings across North Carolina. This past year, we addressed a wide range of critical issues, including updates on legislative changes that impact dealership transactions, a key DMV update and an overview of the new print-on-demand temporary tags program as well as developments on the direct sales efforts by manufacturers and updates to franchise law and dealer protections. We sincerely appreciate all who attended these important meetings. We look forward to seeing even more dealers this year. JOHN POLICASTRO RECOGNIZED AS TOP LOBBYIST NCADA President John Policastro was named one of North Carolina’s top lobbyists by the North State Journal, a statewide newspaper. Less than 4% of North Carolina’s over 750 registered lobbyists (41 registered lobbyists) made the overall list and Policastro was included as one of the five top lobbyists in the “Top Association and Nonprofit Lobbyists” category. 21
NCADA FRANCHISED DEALERS STEP UP Helping Western North Carolina Recover After Hurricane Helene 22
IN SEPTEMBER, WESTERN NORTH CAROLINA WAS DEVASTATED by the unprecedented destruction of Hurricane Helene. Families lost their homes, businesses were left in ruins, and entire communities faced an uncertain future. Our hearts are with everyone who has been affected — those who have lost loved ones, those struggling to rebuild and those still facing the challenges of recovery. We stand with the people of Western North Carolina, and we remain committed to supporting them as they work to restore their lives and communities. Recognizing the urgent need, our Board of Directors activated the NCADA Disaster Relief Fund to assist dealership employees who experienced losses as a result of the storm. But our dealers did more than give — they got to work. Not only did they make immense and generous donations, but they also took action at their dealerships, mobilizing in ways that went beyond expectation. Across the state, they used cars, large trucks, trailers and even helicopters to reach the hardest-hit areas, delivering food, water and essential supplies to those in desperate need. Their generosity provided immediate relief, helping families secure temporary housing, delivering everyday necessities and replacing essential belongings. Small businesses, the backbone of these communities, found the support they needed to begin rebuilding. And as the weeks went on, it became clear that this wasn’t just a one‑time effort — our dealer members remain committed to standing by Western North Carolina for as long as it takes. This extraordinary response is why North Carolina dealers are the very best in the nation. Their dedication to their communities goes far beyond business — it’s about people, about neighbors helping neighbors in their greatest time of need. To all who donated to our Disaster Relief Fund, thank you. Your selflessness and generosity have made a real difference, and Western North Carolina is stronger because of you. You have also helped beef up NCADA’s capabilities to provide assistance in future disasters as well. The road to recovery is long, but thanks to you, Western North Carolina isn’t facing it alone. 23
THANK YOU, 2024 PAC CONTRIBUTORS! AT NCADA, WE STRIVE TO RECOGNIZE AND THANK OUR MEMBERS FOR THEIR SUPPORT, ESPECIALLY those who go above and beyond in their commitment to advocating for the franchised dealer system. A critical way our members demonstrate this commitment is through their contributions to the NCADA AutoPAC and the federal NADA PAC, ensuring that the voice of North Carolina’s automobile dealers remains strong and influential in legislative and regulatory discussions. These dedicated contributors play a vital role in protecting and advancing the interests of our industry, helping to shape policies that promote a fair and competitive business environment. Thank you to all dealer members for recognizing the importance of our state and federal PACs! NCADA AutoPAC Contributors AUTOPAC SUPERHEROES (ABOVE $3,000) JAMES L. KEFFER — $6,400 FRED ANDERSON — $6,400 MARY RICE — $6,000 AUTOPAC SUPERHEROES ($3,000) Michael K. Alford Joeseph Alvarez Matt Birckhead Jeffrey Brown William S. Brown N. Eason Bryan III Norwood Bryan Joseph M. Bryson Rusty Cox Luke Czubay Gary M. Davis D.E. Deichmann Joe Dorman David E. Durst Russ Ellett Mark Fisher Tony Fisher Macon Griffin J.R. Hendrick III John Hiester Thomas Hill David R. Hudson Bonnie L. Hunter David R. Hunter Tom Hunter IV Darryl Jackson Alycia Kellum Martha S. King Robert L. King Patrick J. Koballa Mary Margaret Latham John F. Lee L. Steven Lee Sr. Linda Leith William J. Lennon Jr. Grant Loftin David McNeill Jeff Michael Tim Mitchell Jack Medlin Jr. Cynthia Mynatt Timothy Price Robert C. Rice Dale A. Stearns D. Wayne Thomas Mark B. Thompson Jr. Natalie Tindol Bradley Tyson Raymond J. Vrscak David Westcott Vince White Douglas Wilkinson Jr. Douglas Wilkinson III Charles M. Williamson III J.W. Wyatt III Gregory York AUTOPAC CHAIRMAN’S CLUB ($2,000) Larry Cloninger John Feduke Tim Ilderton Tim Michael Chris Morgan Neill Nelson James Van Olp Brian Pecheles Wayne Perry Lawrence White 24
AUTOPAC ALL-STARS ($1,000) Mitch Abernethy Ralph L. Abernethy III Jeremy Bertschi Tony Bertschi William H. Black III Harry Brown Stephen Cella Rex Creech Wayne Dubois William H. Durst Mark Genereux Dave Hansing Bobby K. Jones Jr. Dan Lackey Cory Lallier Mike Lallier Justin Michael Richard F. Parker Todd Rakes Mat C. Raymond Jr. Mat Raymond III Donald Renaldo Wayne Robbins Garson Rice F. Steven White Jr. Gregory Westcott Ward Williams III Benny Yount AUTOPAC CONTRIBUTORS William H. Bulluck Bridget Carlson Michael J. Carlson Steve Carson Ray Czerw Cameron Durst Jay Egolf Helmi Felfel Amanda Johnson Bennett Johnson Wayne Moore Blaise Rorie Brian Palm Dean Wagaman Ricky Williams Joe Wilson NADA PAC Contributors NADA PAC PRESIDENT’S CLUB ($5,000 INITIAL CONTRIBUTION, $2,500 ANNUAL RENEWAL) Michael Alford Matthew Birckhead Eason Bryan Norwood Bryan Jr. David Durst Dave Hansing John Hiester Thomas Hill Thomas Hunter David Hunter Sr. Tim Ilderton Sr. Jim Keffer Alycia Kellum Robert King III Mary Margaret Latham Randall Marion Jeffrey Michael Mary Rice Mark Thompson Jr. Brad Tyson David Westcott C. Donald Williamson Charles Williamson II J. Wyatt III Gregory York NADA PAC CONTRIBUTOR ($2,500) William J. Lennon Jr. Timothy M. Mitchell Raymond J. Vrscak NADA PAC GOLD LEVEL ($1,000-$2,499) Joseph Alvarez William H. Black III William S. Brown II Rusty Cox Luke Czubay* D.E. Deichmann John Feduke Jr. Mark Fisher Tony Fisher Macon Griffin Manny Kahsai* L. Steven Lee Sr. Cynthia L. Mynatt David Odom Mat C. Raymond Jr. Natalie Tindol Michael W. Toler Christopher H. Vester* Freddie S. White Douglas Wilkinson III NADA PAC SILVER LEVEL ($500-$999) Ralph L. Abernethy III William H. Bulluck Steve Carson Stephen F. Cella Ray Czerw Wayne Dubois David Hansing Bennett Johnson* Brian Palm* Dale A. Stearns Vincent P. White Reginald White Douglas Wilkinson Jr. C.E. (Ward) Williams III NADA PAC BRONZE LEVEL Harry C. Brown Neill Nelson Garson L. Rice Jr. Reginald Robinson D. Wayne Thomas K. Dean Wagaman *Also NADA PAC NextGen Leadership Club 25
SUPPORT THE NCADA VICTORY FUND! WE CONTINUE TO WITNESS PERSISTENT ATTACKS ON FRANCHISED dealers and the franchise system from multiple fronts. Your NCADA Board established the NCADA Victory Fund a few years ago to help fight against these continuing threats to our industry. From multiple new start-up manufacturers seeking to disrupt the franchise system to legislative proposals and lawsuits aimed at weakening dealer protections, the Victory Fund has been instrumental in ensuring that we have the resources to defend our industry and advocate for the franchised dealer model. We extend our heartfelt gratitude to our NCADA members who have supported the Victory Fund over the past few years, recognizing its vital role in securing the future of our industry. And thank you to all of our members who have made a contribution to the Victory Fund along with your 2025 NCADA membership dues payment. We know you will agree that there is no more important objective for our future than a strong franchise system that serves our customers well and fosters a strong economy for our state. NCADA CHAMPIONS ONE OF THE MAJOR PILLARS OF NCADA’S SUCCESS THROUGHOUT THE YEARS HAS BEEN THE UNWAVERING SUPPORT OF OUR members. Through steadfast dedication to the association’s mission and a strong commitment to strengthening and advocating for the franchise system, NCADA members have built an organization that is second to none in representing, protecting and advancing the interests of North Carolina’s franchised automobile dealers over these past 90 years. While countless NCADA members have generously stepped up to support these efforts, we want to give special recognition of our NCADA Champions — those members who, for 2024, contributed to the NCADA AutoPAC at the Superhero Level, participated in the NADA PAC as President’s Club members (or made a President’s Club level contribution) and ensured their dealership or dealership group supported the NCADA Victory Fund. Their leadership and dedication exemplify the commitment that has driven NCADA’s success, ensuring that our industry remains strong, well-represented and positioned for continued growth. MICHAEL K. ALFORD MATTHEW BIRCKHEAD N. EASON BRYAN III NORWOOD BRYAN DAVID E. DURST JOHN HIESTER THOMAS R. HILL DAVID R. HUNTER TOM HUNTER IV JAMES L KEFFER ALYCIA KELLUM ROBERT L. KING MARY MARGARET LATHAM WILLIAM J. LENNON JR. JEFFREY MICHAEL TIMOTHY M. MITCHELL MARY C. RICE MARK B. THOMPSON JR. BRADLEY TYSON RAYMOND J. VRSCAK DAVID W. WESTCOTT CHARLES M. WILLIAMSON II J. W. WYATT III GREGORY YORK 26
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