WASHINGTON UPDATE Join the Fight Against Fraud Rob Nichols, President and CEO American Bankers Association Are you an early bird or a night owl? Do you prefer the pool or the beach? Coffee or tea? As ABA’s award-winning consumer education campaign #BanksNeverAskThat points out, banks would never ask a customer these questions. Nor would banks ever ask for a PIN, account number or other personal identifying information in an unsolicited call or message. What banks are asking for, however, is for the government to take a more comprehensive approach to fighting fraud and scams. With fraud losses among Americans now estimated to exceed $12 billion annually, and with scams becoming more sophisticated every day due to the evolution of AI and other technologies, it will take a coordinated effort to combat this dangerous threat. Over a year ago, I called on Congress and the administration to establish an Office of Scam and Fraud Prevention — within the executive office of the president — to coordinate interagency efforts, streamline consumer reporting processes and develop a national scam and fraud prevention strategy encompassing both the public and private sectors. But we also need other industries — especially the telecom sector — to step 11 NEBRASKA BANKER
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