B. Allocating resources for ongoing training, system upgrades and partnerships with cybersecurity experts to stay ahead of emerging threats. C. Making sure live contact is an option; The human touch remains irreplaceable. 3. Empower Your Team: No goal can be achieved without a motivated, skilled and aligned team. Investing in your workforce is not only beneficial for employees but also directly impacts customer satisfaction and overall organizational success. Consider the following: A. Each team member brings unique skills and talents to the table. CliftonStrengths can identify these strengths. B. Provide professional development. Continuous learning opportunities signal to employees that their growth matters. Consider offering training programs, leadership development courses and mentorship opportunities. C. A culture of open communication and shared accountability can transform how teams work together. Building trust within the team translates to better service for customers. Measuring Success As you set these goals, establish clear metrics to measure progress. Success in 2025 will not be defined solely by financial outcomes but by the relationships built, the innovations implemented and the communities uplifted. Regularly reviewing these metrics allows for adjustments and ensures alignment with the bank’s mission and vision. Looking Ahead to 2025 Community banks are more than financial institutions; they are community builders. In 2025, let’s continue to embrace this identity and take bold steps forward. Whether through deepened local impact, thoughtful innovation or team empowerment, the work we do today will set the foundation for stronger, more vibrant communities tomorrow. For help in 2025, contact Connie West at The James Paul Group by emailing her at cwest@jamespaulgroup.com or calling her at (877) 584-6468. NEBRASKA INDEPENDENT BANKER 19 100 South Phillips Avenue, Sioux Falls (605) 335-5112 - Teresa Thill advantage-network.com MORE OPTIONS FOR YOUR CARDHOLDERS When you source your debit card production with The Advantage Network, you’ll have access to cutting-edge technology, quick turnaround times, and our high-touch customer service. Because your cardholders deserve the best, and so do you. • Instant Issuance • Contactless cards • Customize Your Card program • Surcharge-free ATMs worldwide Visit our website to learn more, or reach out to me and let’s start a conversation.
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