2025 Pub. 14 Issue 5

©2025 The Kansas Bankers Association (KBA) | The newsLINK Group LLC. All rights reserved. The Kansas Banker is published six times per year by The newsLINK Group LLC for KBA and is the official publication for this association. The information contained in this publication is intended to provide general information for review, consideration and education. The contents do not constitute legal advice and should not be relied on as such. If you need legal advice or assistance, it is strongly recommended that you contact an attorney as to your circumstances. The statements and opinions expressed in this publication are those of the individual authors and do not necessarily represent the views of KBA, its board of directors or the publisher. Likewise, the appearance of advertisements within this publication does not constitute an endorsement or recommendation of any product or service advertised. The Kansas Banker is a collective work, and as such, some articles are submitted by authors who are independent of KBA. While a first-print policy is encouraged, in cases where this is not possible, every effort has been made to comply with any known reprint guidelines or restrictions. Content may not be reproduced or reprinted without prior written permission. For further information, please contact the publisher at (855) 747-4003. Executive Doug Wareham, President & CEO Kathy Taylor, JD, EVP, General Counsel Terri Thomas, JD, EVP, Legal Services Director Alex Greig, President, KBA Insurance Inc. Brenda L. Unruh, EVP — Director of Education, Communications & Strategic Partnerships Administration Eric Stofer, SVP, Chief Financial Officer Sara Blubaugh, SVP, Administration & Board Secretary Kelly VanZwoll, JD, SVP, Government Relations/Staff Attorney Julie Taylor, VP, Computer & Information Systems Manager J.W. Wells, Ag Division Coordinator/ Government Relations Assistant Rayanna Breashears, Administration & Special Projects Coordinator Emma Thompson, Admin Intern Education & Conferences LeAnn Mott, VP, Education & Conferences Natalie Wareham, AVP, Education & Conferences Alana Seelbach, AVP, Events/Office Coordinator Communications & Marketing Bree Hull, AVP, Communications & Marketing Insurance Elizabeth Roche, SVP, Employee Benefits Administration, KBA Insurance Inc. Jenny Figge, SVP, Operations, KBA Insurance Inc. Kent Owens, SVP, KBA Insurance Inc. Cole Thompson, AVP, KBA Insurance Inc. Samantha Lee, AVP, Employee Benefits, KBA Insurance Inc. Clinton Moore, Agency Service Representative Legal Services Jamie Cosgrove, JD, SVP, Legal Department Manager Gwen Hill, JD, VP, BCS Attorney Bobby Young, JD, VP, BCS Attorney Adeel Syed, JD, VP, BCS Attorney Kerry Clark, JD, AVP, Publications Editor/Staff Attorney Sarah Lynch-Chaput, JD, AVP, Staff Attorney Meridith DeForest, AVP, Administrative Legal Assistant Tom Thomsen, JD, BCS Coordinator Darby Leitch, Legal Intern Lexi Koresh, Legal Intern Compliance First Banking Solutions Dylan Serrault, JD, SVP, CFBS Manager Jeff Narron, VP, CFBS Assistant Manager Neal Barclay, VP, Auditor Sarah Weltmer, VP, Compliance Operations Specialist Shannon Capps, VP, Compliance Operations Specialist Hannah Schroller-Simpson, JD, VP, Compliance Operations Specialist Lew Walton, JD, AVP, Auditor Heather Williams, AVP, Compliance Operations Specialist Gabe Walker, JD, AVP, Auditor Lindsay Bryant, AVP, Compliance Operations Specialist Kat Eusey-Zuckerman, JD, Auditor CONTENTS 4 MESSAGE FROM KBA CHAIRMAN JULIE HOWER Customer Service: The Foundation Upon Which We are Built 6 WASHINGTON UPDATE Shaping the Future of Stablecoins By Rob Nichols, President and CEO, American Bankers Association 8 2025 CEO & Senior Management Summit/Annual Meeting Highlights 15 Celebrating a Century of Family Banking: The Butcher/Fairbank Family First National Bank in Cimarron (Formerly Known as Gray County State Bank) 19 Picturing Kansas 20 Briefly in Kansas Banking 22 50-Year Club Awards 24 Meet the New KBA Board Members 26 2025 BLOK Session III 2025 BLOK Training Travels to Wichita 28 Prestigious Banking and Leadership Diplomas Awarded to Wisconsin Banking Professionals 30 Introducing KBA’s Newest Strategic Partner, Market HR Services By Alex Greig, President, KBA Insurance Inc. 32 From Compliance to Competitive Edge Insights on Data in Banking By Lewis “Mac” Garber, Partner, Forvis Mazars 3

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